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I have a customer who has a brothers mfc 3220c and a distinctive ring piggybacked off of his regular phone #. we cannot figure out how to get him setup w/ the correct ring cadence option so his fax will answer faxxes only not all of his calls, what should i do??
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Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature or you are using an external answering machine on the same line as the Brother machine.
*Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, Ring Master, Ident-a-Ring, Ident-a-Call, Data Ident-A-Call, Teen Ring, SimpleBiz Fax & Alternate Number Ringing and BT Call Sign.
Setting the Receive Mode
Press Menu.
Press the up or down arrow key to select Initial Setup.
Press OK.
Press the up or down arrow key to select Receive Mode.
Press OK.
Press the up or down arrow key to select Manual.
Press OK.
Press Stop/Exit.
Receiving Faxes in Manual Mode
Lift the handset of a telephone that is on the same line as your Brother machine.
When you hear the sending machine's fax tones (short beeps that occur at regular intervals), do one of the following:
If the telephone you answered is near your Brother machine or connected to its EXT jack(socket), press Black(Mono) Start or Color(Colour) Start.
If the telephone you answered is not connected to or near your Brother machine, press *51 (*91 for New Zealand) on its dial pad.
Your Brother machine will produce receiving tones.
Replace the telephone handset. Your Brother machine will begin to receive the fax.
< Easy Receive (Fax Detect) >
The Easy Receive (Fax Detect) feature allows you to receive faxes in Manual Mode by simply lifting the handset of a telephone that is on the same line as the Brother machine. Your Brother machine will automatically generate fax receiving tones, at which point you can replace the telephone handset and wait for your fax to be received and printed.
Your Brother machine's Easy Receive (Fax Detect) feature is turned ON by default. To adjust your Brother machine's Easy Receive (Fax Detect) setting, please follow these steps:
Press Menu.
Press the up or down arrow key to select Fax.
Press OK.
Press the up or down arrow key to select Setup Receive.
Press OK.
Press the up or down arrow key to select Easy Receive or Fax Detect.
Press OK.
Press the up or down arrow key to select On, Semi or Off.
*In some brother machines, Semi may not be in the options.
If you choose Semi, your Brother machine will only answer an incoming fax if you answer using its handset or by pressing the Hook, Hook/Hold, Hold, Speaker Phone or Tel/R key on its control panel.
Press OK.
Press Stop/Exit.
Note
Here are a couple of points to keep in mind:
If Easy Receive (Fax Detect) is ON, but your Brother machine doesn't automatically answer the incoming fax when you lift the extension telephone's handset, press *51 (*91 for New Zealand).
If you send faxes from a computer that is on the same telephone line as the Brother machine and the Brother machine intercepts the calls, turn Easy Receive (Fax Detect) OFF.
Please post your feedback and Vote if the problem resolved as per your satisfaction.
Click on this link or copy and paste the complete link into your browser. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
Feature * 6 is for the ring tone of the set, it doesn't change the cadence (ring tone) on a line...
The only way to change the ring tone on a line... it would require everyone that has that number to change.
You need to go into the programming
-> look for LINE and enter
-> put in 003 for line 3 and enter
-> under TRUNK/LINE DATA find DISTINCT RING and change
-> REL to end programming...
Now that line 3 will ring differently. But it will ring differently on everyone's sets that has line 3 on their phone
uninstall all the software reset the printer to default settings and start over... kids were prbly messing around with the buttons and something got lost in translation
Error 41 is Print head needs to be replaced, on this model it is not a big job, Heads can be purchased from Brother dealers, ring brother to locate if you wish to repair this machine rather than replace it.
Head sells for about $80 for the part from a brother dealer 1-800-284-4329 and it will need a new set of inks too, not really worth it just replace with new machine with ink and a warranty.
Very common issue, brother extended warranty for this fault for two years but yours would be past it by now, the s/n tells of build date, the first two digits of the LAST NINE of the serial number indicate build date, so a K6J702822 ending serial no. means it was built K6 = Nov 06.
I beleive that this is a result a lot of the time by the use of refills and remanufactured ink cartridges being used.
There is heaps of info on net regarding "error 41".
Try this address for the manual download. http://www.retrevo.com/search/v2/jsp/downloadPage.jsp?doc=17b84254e3dbb23957d540855b6268ee&q=Brother+FAX-1820C
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