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Anonymous Posted on Jan 10, 2008

Panasonic Phone KX-TG6700B base unit Problem

Unit illuminates every LED (and thewhole display) when powered on. The handset says there is no connectionwith base, and none of the base buttons cause any response.
When consulted a Repair center they were able to tell us 'Flash Memory Chip' is dead. I personally yet to see the problem. Relatives out of USA using this Phone told me that. So no idea how far this problem diagnosis is true. But question is any help on the Chip details and how to buy it is much appreciated. Thanks in advance for the help.

  • 6 more comments 
  • Anonymous Apr 16, 2008

    After message machine functions, the handset loses it link with the base and all buttons on the base cease to function. I must unplug and plug back in the base every time we get a message or the message machine picks up but party doesn't leave a message.

  • Anonymous Jun 01, 2008

    I Have the same problem where in the base unit does nt respond to any keys and has all its LED s lit up. I managed to turn off the answering system then delete all my messages but it didnt work. my hand set works fine and currently am able to use all its features and receive calls too. The LCD on the base unit displays the digit '8' and the word 'slow'. I have browsed through the manual but not able to find any solution regarding this problem. Does any one know the solution?

  • Sabster Jun 01, 2008

    I Have the same problem where in the base unit does nt respond to any
    keys and has all its LED s lit up. I managed to turn off the answering
    system then delete all my messages but it didnt work. my hand set works
    fine and currently am able to use all its features and receive calls
    too. The LCD on the base unit displays the digit '8' and the word
    'slow'. I have browsed through the manual but not able to find any
    solution regarding this problem. Does any one know the solution? Phone
    KX-TG5776

  • tyndaris Jun 16, 2008

    All the lights are displayed but the phone won't work, the handsets just say there is no connection to base and I'm not able to charge the phone while on the base. I've unplugged and plugged back in many times, but it doesn't help. This phone is only a few months old, and we did not use the messaging system.

  • ashleygatita Jul 10, 2008

    my phone says no link to base, move closer but i'm standing next to the base and my phoned worked fine 20 min.ago

  • ashleygatita Jul 10, 2008

    my phone says get closer to base i'm already standing next to it

  • Anonymous Nov 05, 2008

    Exact same problem.... no link to base. Move closer, try again. Have tried everything, turning everything off, resetting everything. Nothing helps. Anybody know how to fix this silly phone?

  • sim_onestep Apr 30, 2009

    I too have the same problem...no link to base. Move closer, try again..

    tried to register many times,gives Error!!

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4 Answers

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  • Posted on Jan 06, 2009
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FROM PAGE 38 of the manual:

If "No link to base. Move closer to base, try again" is displayed, even when using the handset near the base unit, the handset may have lost communication with the base unit. You need to re-register the handset to the base unit..
HAVE BOTH THE HANDSET AND THE BASE UNIT NEARBY DURING REGISTRATION.
FOLLOW STEPS 1 AND 2 LISTED BELOW. YOU HAVE ABOUT 1 MINUTE TO COMPLETE THEM.

1-Base unit:
Press and hold [HANDSET LOCATOR] until the CHARGE indicator flashes.
2-Handset:
Press and hold [FLASH/CALL WAIT] until "Handset Registering" is displayed.
-When registration is complete, a beep sounds from the handset.
-Wait for 20 seconds after registration is complete while the handset establishes communication with the base unit.

If... the handset beeps three times and "ERROR!" is displayed, an error occurred. Try again from step 1.
You can stop registration by pressing [OFF] on the handset, and pressing [HANDSET LOCATOR] on the base unit.

  • Saa4ever
    Saa4ever Jan 05, 2014

    Still error ,handset registration fails although keep on trying step 1&2 in my kx-tg2360jxs panasonic cordless phone , what shall i do ? Shall i change handset batteries ? Really i got bored , is their any one facing my problem ? Help me please

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  • Posted on Jan 05, 2014
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Still error and registration fails although keep trying step one and two , shall iill change handset batteries ? Or what shall i do ???????

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  • Posted on Jun 30, 2009
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In this case, the Panasonic user manual for my system advises that I need to "re-register" the hand sets with the base. The manual is available online at the panasonic web site under the Products, Telephones headig. Enter your product model, open or download the manual, the instructions are clear and easy to follow.
ps

  • Saa4ever
    Saa4ever Jan 05, 2014

    Thank u sir for ur reply , the manual words are the same words u advised for

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A

Anonymous

KX-TG6700B base unit does not respond to any button commands.

anybody know what is wrong or how to fix?

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Related Questions:

8helpful
1answer

My phone display's No link to base. Reconnect main bas AC adapter. It is plugged in what now?

I had this problem, and I fixed it by re-registering the phone to the base. Here are the directions for how to do that from the manual:


----->

Registering a handset to the
base unit
The supplied handset and base unit are
pre-registered. If for some reason the
handset is not registered to the base
unit, re-register the handset.
1 Handset:
{MENU}
2 {V}/{^}: "Initial setting"
{OK}
3 {V}/{^}: "Registration"
{OK}
4 {V}/{^}: "HS registration"
{OK}
5 Base unit:
- KX-TG4011 series:
Press and hold {LOCATOR} for
about 5 seconds. (No registration
tone)
- KX-TG4021/KX-TG4071 series:
Press and hold {LOCATOR} for

about 5 seconds until the
registration tone sounds.
If all registered handsets start
ringing, press the same button to
stop. Then repeat this step.
The next step must be completed
within 90 seconds.
6 Handset:
Press {OK}, then wait until a long
beep sounds.
Note:
While registering, "Base in
registering mode" is displayed on
all registered handsets.
When you purchase an additional
handset, refer to the additional
handset's installation manual for
registration.
<-----

See http://service.us.panasonic.com/OPERMANPDF/KXTG4011-MUL.PDF (page 22)
0helpful
1answer

System error #1 Panasonic kxtg2770

spacer.gif spacer.gif
1)On handset, press MENU, 0, 0, 1.
Handset display shows as follows.

ts_hsinset_locator.gif

*Skip this step when handset already shows as above.

2) On base unit, press LOCATOR for 3 sec until CHARGE LED flashes.

3) On handset, press OK button. Then wait until the handset display changes as follows.

ts_hsinset_hsregistering.gif
spacer.gif
ts_hsinset_hsregistered.gif

If you receive an error message indicating the maximum number of handsets have been registered, you will need to deregister the handset from the base unit, then try to register again.

*If this does not work, your unit is defective. Please send your unit for service.

Panasonic Services Company Customer Servicenter
Suite B 4900 George McVay Drive
McAllen, TX 7850


spacer.gif
spacer.gif
1)On handset, press MENU, 0, 0, 1.
Handset display shows as follows.

ts_hsinset_locator.gif

*Skip this step when handset already shows as above.

2) On base unit, press LOCATOR for 3 sec until CHARGE LED flashes.

3) On handset, press OK button. Then wait until the handset display changes as follows.

ts_hsinset_hsregistering.gif
spacer.gif
ts_hsinset_hsregistered.gif

If you receive an error message indicating the maximum number of handsets have been registered, you will need to deregister the handset from the base unit, then try to register again.

*If this does not work, your unit is defective. Please send your unit for service.

Panasonic Services Company Customer Servicenter
Suite B 4900 George McVay Drive
McAllen, TX 7850


spacer.gif
spacer.gif
1) Press FUNCTION on handset. Then, using the Navigator key, press Down (V) 4 times, Right (>) 1 time, Down (V) 7 times, Right (>) 2 times.
Handset display shows as follows.

ts_hsinset_mute.gif

*Skip this step when handset already shows as above.

2) On base unit, press MUTE. (MUTE LED flashes.)

3) On handset, press OK button. Then wait until the handset display changes as follows.

ts_hsinset_hsregistering.gif
spacer.gif
ts_hsinset_hsregistered.gif

If you receive an error message indicating the maximum number of handsets have been registered, you will need to deregister the handset from the base unit, then try to register again.

*If this does not work, your unit is defective. Please send your unit for service.
9helpful
3answers

It said base no power

Remove then replace the batteries from the hand set. You should now get dial tojo.
3helpful
1answer

I have the kx-tg 4500 4 line base unit phone. Line one flashes but does not ring or display caller. The other lines work fine. The handsets show no activity ie they don't even flash if a call comes in on...

I had the same problem once, turned off the base unit from power cord and the phone line and all connected handset units, then turned it back on & it worked.
1helpful
1answer

One handset works, the other displays

Pull the battery out of the afoul unit. Let sit for 5 min. Put battery back in unit and set it in the base unit.
0helpful
1answer

TOO FAR FROM BASE

Hi! This may cure your problem!
Re-registering the handset
If “No link to base. Move closer
to base, try again.
” is displayed
even when the handset is near the base
unit, you may need to re-register the
handset to the base unit.
Important:
LMake sure the base unit is not being
used.
LHave the handset and base unit near
each other when re-registering the
handset.
LKX-TG5422 and KX-TG5423 only:
Confirm the extension number of the
handset which has lost its link to the
base by placing the handset on the base
unit or charger.
If you accidentally assign another
handset’s extension number to it, the
other extension will stop functioning.
1 Handset:
Press {MENU}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press {>}.
3 Scroll to “Registration” by pressing
{V} or {^}, then press {>}.
4 KX-TG5421 base unit:
Press and hold {HANDSET
LOCATOR
} until the CHARGE
indicator flashes.
KX-TG5422 base unit:
Press and hold the handset locator
button that corresponds to the handset
you want to re-register ({HANDSET
LOCATOR
1} or {HANDSET
LOCATOR
2}) until the CHARGE
indicator flashes.

Below is a link that will take you to the instruction manual for your phone.

http://www.phone-manuals.com/panasonic/KX-TG5422M.shtml

Hope this helps! Hal
0helpful
1answer

Semi Dead Panasonic KX-TGA100N with ''C533'' displayed.

Panasonic KX-TG1050N Cordless Phone. Base handset (No. 1, KX-TGA100N) does not work, no keypad response or dial tone. Green indicator message light ON (should only work with the TG1000N base unit) all the time till battery runs down. Display shows message ?C533?. Can still send and receive calls on extension phones 2 and 3.
10helpful
2answers

Adding handset to Panasonic KX-TGA542M phone. ? how to ?

I ordered a new kx-tg560m handset for my kx-tg5632 base unit, but the enclosed instructions for registering it with the base unit were wrong. Fortunately, I found the old quick setup guide in my files.

If you do not have the same base unit and handset, go to the URL:
http://www.panaxonic.com/RegisterYourHandset.

1. On the handset, press [MENU], then press [0][0]. The handset displays "Refer to manual to prepare base. Then press OK->"
2. On the base unit, press [SELECT] until the desired extension number [H1, H2, H3, or H4] is displayed on the base unit, then press and hold [CALL] until the CHARGE indicator flashes.
3. On the handset, press the [OK] softkey.

When the handset is off and sitting in the charger, the handset's extension is displayed in the upper right corner.
4helpful
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Panasonic KX-TG2740 Cordless Phone - Can I reset handset registration

press function button on handset, scroll to initial setting, select by pressing right arrow, scroll to registration, select, select hs registration, follow directions on handset display, pressing mute on "new" base station, and ok on handset(plugged in). If you like, you can unregister with the "old" base unit first.
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Handset voice very low and LCD display is blank

My 1740 handset volume was also low. As a shot in the dark I changed the speaker and it fixed the problem. I got a new speaker from www.panasonic.com .
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