Question about LG enV VX9900 Cellular Phone

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Phone will not turn on

My envy will not turn on and will not charge could i have fried something on the inside!! please help if i cant get it to turn on any way to get my contacts please please help

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  • nolan57 Jan 11, 2008

    same i get stuck at the verizion loading screen

  • Anonymous Jan 12, 2008

    My EnV flashes on the first screen you see when you turn it on. Once on for about 3 to 5 sec., it turns off and then back on, then off then back on again and so on and so on. That's it. It doesnt do anything else. I've taken off the battery but that doesnt help. Verizon will not honor the manufacturers warranty because the stupid water mark is pink now even though its been pink for the last 5 months. 

  • R400 Jan 16, 2008

    Same problem... any luck you guys, my water marks are fine.. going to verizon store this weekend

  • blkft Feb 19, 2008

    we are having screen problems also, water mark is red and white, first the big screen started looking strange and then the little screen on the outside totally went out, so idk what the problem is we only bought it right before Christmas!

  • nijlkam May 11, 2010

    Solution link . . .




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My daughter set her phone in a car cup holder that had an inch or so of Iiquid in it.Phone would power on but not boot-up. So it appeared that the display and battery were OK even though red dots are present on battery and phone..

I read previous post from buschchris1 and followed his instructions. I used isopropyl alchohol (rubbing alchohol) and cotton swab to lightly clean components inside. Back of keyboard and circuit board at bottom of phone. This was the end that was submergerd (not the camera end). I got the phone to work again. Thanks. Chris.

A couple others tips that might help the next person. You'll need two very small jewelers screw drivers. A No.0 Philips or smaller and a small straight. There are a total of six small Phillips head screws that need to be removed before you can pry cover apart. Four screws are located under smalI plastic caps at corners. You need to pop off the small caps with the straight screw driver. There is another screw under a cap in the middle of phone too. The caps are difficult to remove without scratching plastic, but in my opinion worth it if you can get the phone to work again. The last screw is inside battery compartment, no cap on it. All screws are the same size.

The hint about using the knife blade is also excellent idea. (I literally used a Swiss Army knife too and it worked great - but be careful not to cut yourself or phone parts)

I also used hair dryer on low heat for 3 or 4 minutes (warm not too hot) to accelerate drying process. This worked for me rather than letting phone dry all night. This might not work in all cases i.e. where the phone experienced much more water damage.

Good luck.

Posted on Feb 23, 2008


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If its has or you suspect water damage. Remove battery, get alcohol wipe and clean the contacts and set aside to dry. Remove the screws and open your phone. You will need to wipe down the circuits with an alcahole prep removing any corosion form all contacts. Check the memory card also, if its not damaged then remove it just to be safe. Once you have cleaned it up, ( both circuit board and the screen section. Be carefull about pulling on the ribons, you dont want to tear one.

Let it lay out taken apart for a day so all the moisture will dry out, put it by a sunny window or just a really dry place wear it can dry up.

This works with Pin Drives also, i washed one in the washing machine and i took it apart and dried it out and it worked, even kept all the data on it. This can work with Phones as long as you havent shorted anything out.

Once it dries, put together and fire it up, see if you get better results. Ultimately if it has water damage, Its warranty is gone and worth nothing, so try this.

Use a small phillips and a this knife balde like on a swiss army knife, this will minimize damage to case when you try to pry the setionc apart, star from a corner.

Hope tis helps

Posted on Feb 20, 2008


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If the battery is wet or moist then try to put the battery in rice (i know it sounds ridiculous), but rice absorbs water really well and that may be the problem. i had the same problem and you just have to let the battery dry for a while. and if that doesnt work, then just order a new battery.

Posted on Jan 22, 2008

If you had gotten your phone wet, even having the phone sitting on your sink while you showered, or talked on it in the rain... any moisture at all can fry your phone if it is still wet when you power it on.

The internal components can get wet also without activating the water mark, example- water enters the phone through the keypad. In this case, Verizon will still honor the warranty as long as the water mark on the phone is not showing liquid damage.

If you water damage your phone, and it works fine, problems can arise months down the line from corrosion on the inside. If you can open the phone up, you can take some alcohol and clean off the corrosion in some cases.

Posted on Jan 20, 2008

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