My sound quit working on my presario v6000 it was working fine then suddenly quit the speakers an d the headphone jack on the laptop are not working i checked my drivers they are up too date not sure what else to check for some reason the volume control has disapeared off my comp that might have something to do with it .

andys_cars,

You may need to go into the sound properties and then to deviceto change the settings to enable the speakers and change it from headphones to speakers.

Thank You,
Dell-Jesse L
Dell Social Media and Communities

If the head phone jack works its more likely to be the problem, if you use the headphone jack a lot the connections inside it can get worn or bent out of shape--engaging the headphone jack should shut the speakers in the unit off.

Other possible reason is a bad speaker or connections.

hi
maybe you have loss in jack connection otherwise check sound setting in volume bar right corner of desktop

Is the speaker plug it the right connector and inserted all the way? Are you using the headphones jack? Do headphones work in the jack? Is the sounds section in Control Panel function properly ? TroubleShooting? What? Drivers? Power on speakers? Check connections/wiring?

If the stereo jack works, then there is no problem with the sound card or its drivers. Your speakers have played their last, most likely some internal wiring broken as speakers themselves rarely just quit.

when I plug in my headphone sound still comes from my laptop speakers.

Apparently the built-in speakers have one bad. You can have the speakers replaced for you at a good computer repair shop if you cannot affort to send it in at this time.

Have you tried a pair of headphones to see if they work?
Is the sound ouput muted? (a lot of laptops have a physical button to
do this...

check to see if the laptop is muted. Also, check the
volume control to see if everything is up where it should be, including
Speaker Out.

If I've got this all straight, the only thing that it can be is an
issue with the plug on the speakers and the jack on the laptop.

Obviously the computer is putting out sound to the headphone jack as
evidenced by your ability to listen through headphones. The speakers
work on another computer. So, it has to be something specific about
the Speakers on this laptop. Plug/Jack problem is the only thing that
comes to mind.

is the headphone you are using a stereo headphone with left and right speaker in it? try using another headphone, i suspect that the problem is in the headphone jack.

Try the headfones through a sterio or something just to see if the headfone itself is not faulty if it is take it back to the shop and get a replacement. Else the socket for the plugin is faulty.