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Question about HP iPAQ HX4700 Pocket PC

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HP iPAq HX4700 wont sync

My iPaq no longer will sync with either my home or work pc. I have done both a soft and a hard reset, neither of which have worked. It appears that activesync on my pda is not working. My cradle is ok as I've checked this out with a colleagues pda. Which will sync with my work pc as a guest. Is it Active sync on my pda that is the problem. Can you help?

Posted by Harry1158 on

  • fred bloggs Apr 01, 2008

    Never had a problem before but all of a sudden when I plug it in a message comes up that says USB device not recognized.

    It is doing it on both my laptops one on vista and one on XP also doing it on both sync cables I have

    has worked fine for years so the problem must be with the PDA

    Done soft and hard reset

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1 Answer

Anonymous

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  • 589 Answers

This is a VERY common problem with these, and HP is aware of it.

You can try these steps as per HP:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=420534&prodTypeId=215348&objectID=c00595366

Posted on Jan 11, 2008

  • Anonymous Jan 12, 2008

    Why the rating?

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