I have sound, but my screen stays black....can you help
Im a tv repair guy in lex, ky in i fixed mine it had the sam problem it was bad inverter board go to www.shopjimmy.com and get it there good people and it will fix it. the backlight will light for a split sec and go back out its the inverter board trust me
I have this tv as well with the same problem. From the research I've done, one of the 16 ccfl's(backlight bulbs) goes bad and they all will not come on then. I have not been able to find a replacement ccfl for this particular tv. The ccfl size if 3mm x 711mm. I have a feeling the scope of this problem is very large with this particular tv and this forum represents the tip of the iceberg. Sanyo unfortunately makes a piece of junk and we have that piece of junk sitting in our homes with no good solution other than to say, dont waste your money on another Sanyo tv.
Its the backlight inverter board. i just fixed my sanyo DP32746 myself in 1/2 hour. researching here, i found moniserv online store,i found the part (heres the link) http://www.lcdparts.net/LCDTVInverterdetail.aspx?InverterOriginal=VIT71008.60 they are in san francisco, and i happen to live in s.f. so i went there in person and picked up the board ,it was $179.99 + tax got home switched it out myself with a philips head screwdriver and a small nut driver .i dont have any special training or skills and it was an easy fix . sanyo were total **** about this problem i took a chance on doing the fix myself and im glad i did . good luck.
Fix #6 submitted by stevinsf2004 worked for me.
The key is, when you turn the set on, if there is a momentary white light, then this fix will probably work. The $179 inverter board I received didn't look a whole lot like the original, but after a closer look all the connectors are correct. It appears to be an upgraded circuit board. Set works great now. It was simple to do, just take your time.
Thanks and good luck.
I had the same problem. contact harvey eans with sanyo
if he does nothing go to the better business burea
and report it i had mine fixed within a month all i paid
was a 90.00 labor charge the inverter boards are ****
in that model that is why they discontinued it
mine works great
tstahl
Has anyone gotten anywhere with this situation? My parent's Sanyo just had this same problem. Manufactured in Feb 2007. They have had it for about 1 year, unfortunately, lost the receipt. The price of this TV is a very large amount for my parents to spend, so if anyone has had success in getting Sanyo to do something, please post.
Thanks
Chris
I have a very similar problem with my 17 month old Sanyo DP32746. I have e-mailed support twice and have gotten no reply. I just sent an e-mail to Mr. Eans. I will post the result hear. If any one else gets results please let me know. Thanks - smitty505
I did contact Harvey Eans. Sanyo did call me back within 30 minutes of e-mailing Harvey and offered to supply any parts I need as long as I paid the labor (set iwas 17 months old in August). My set has been in the repair shop since 8/10/2008. It appears that the main board that they have sent out three times in bad (based on what my repair guy reported to me this past Friday). The screen (backlight?) has been replaced once. I e-mailed Eans this morning requesting a new replacement set. I have not heard back yet.
While I do appreciate the fact that Sanyo offered free replacement parts on my out of warranty set, this whole episode has left me feeling that Sanyo offers products that are garbage. I will not purchase another Sanyo product again - EVER!
I will post the out come of this fiasco here.
×
First contact harvey eans at sanyo if he does not help you let him know that you will contact the better buisness bureau and file complaint have your model #and serial# ready they will ask for them ok please let me know the outcome VOODOOLIVE
I have a sanyo vizion tv it is about 3 years old. My original remote does not work anymore and I cannot seem to find a universal remote that will work the menu functions.
2,698 views
Usually answered in minutes!
poping sound when powerd on no picture or sound perssed reset on remote now just a small flash comes on and then nothing pluged into other surge protectors in other outlet no change
contact Harvey Eans at sanyo co www.sanyoctv.com and explain your problem
my sonyo goes off but there is sound
I have sound but no picture..
sanyo 32746 lcd hdtv
my picture went black i have audio but no picture
i have contacted sanyo with no reply
set was manufactured nov 2006
Our Sanyo Vizon did the same thing just last night. Unfortunately, my husband didn't keep any of the warrenty paperwork. Please let us know what the issue is.
Cassandra in KC
same problem
I feel bad that we all have this problem but on that note at take solice in the fact that we are not alone in this problem. I am trying to "hard-reset" my tv by letting it set for 4+ hours I hope that works. If not I have an odd feeling there with be a boot print in the mid of the screen. ;)
I did contact Harvey Eans. Sanyo did call me back within 30 minutes of e-mailing Harvey and offered to supply any parts I need as long as I paid the labor
I have the same problem. I called Cs and got someone I could hardly comm with. They told me to reset the tv but remote is not working. then they told me it is a backlight. but where do you get a backlight here. And i am in the same state as the factory and headquarters.
I am going to try fix #6 submitted by stevinsf2004
Will advise if it works for me as well.
We have the same problem NO picture but do have sound. I would think the BBB should hear about this and the lemon law should cover these issues. Never should anyone spend this amount of money and only get 14 months of TV. We have a 20 year old TV that still works and we are now watching. Sanyo should be ashamed of their products and service.
I have sound but my screen is too bright. Like there's a thin white veil over the picture. Any suggestions?
×