1" black line running down right side of page in copy and send fax modes. Receive faxes are ok.
The most common cause of your problem is debris in the paper feeder. To fix this, lift up the feeder panel and clean out the feeder channel. Sometimes loose dirt or a scrap of paper will find its way in front of the scanner lens. A can of compressed air will usually do the trick here unless it's a smudge of some sort in which case it will need to be cleaned directly with a soft cloth.
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Thanks for the suggestion. I cleaned the laser scanner window per the manufacturer's instructions, with no change in the original problem.
I can view that the scanner lens is not obstructed.
When I copy, I can peer up at the laser light area and notice that the laser is not emitting light at its right end, coincident with the 1.3" heavy dark line on the paper copy.
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