Hi, When attempting to synchronize between the computer and the BlackBerry smartphone, the Error 0x8004fd28 message appears on the BlackBerry Desktop Manager. This is due to the intellisync folder is corrupted. To resolve this issue, you need to complete the following steps: 1. Close BlackBerry Desktop Manager. 2. On the computer, navigate to the appropriate folder listed below: · If you are using Windows® XP, go to C:\Documents and Settings\\Application Data\Research In Motion\BlackBerry\Intellisync · If you are using Windows Vista?, go to C:\Users\\AppData\Roaming\Research In Motion\BlackBerry\Intellisync Note: If you are unable to view the above folder refer to additional information section on instruction on how to view hidden files 3. Delete the Intellisync folder. 4. Open the BlackBerry Desktop Manager. Note: If the BlackBerry Desktop Manager attempts to synchronize at this stage, synchronization will fail. 5. Configure the BlackBerry Desktop Manager for synchronization by completing the following steps: a. Click Synchronize. b. Click Configuration. c. Click Synchronization. 6. Synchronize calendar appointments. OR If there are one or more corrupt entries on the BlackBerry smartphone . Take back up and clear the database on the BlackBerry smartphone. I Hope it helped you. Thank you for using ' Fixya ' and have a nice day!!
1,020 views
Usually answered in minutes!
×