Canon PIXMA MP830 All-In-One InkJet Printer Logo
Posted on Nov 16, 2009
Answered by a Fixya Expert

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Cannon pixma mp500 code error 6500 - Canon PIXMA MP830 All-In-One InkJet Printer

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  • Master 2,049 Answers
  • Posted on Nov 16, 2009
Anonymous
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Joined: Jul 27, 2009
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The error code of 6500 is a PCI bus error and this is a Service Error Code. Typically this is an internal error of one of the ASIC chips on the logic board and can only be repaired by replacing the logic board at the Canon Service Center.

Sorry fro the bad news!

2 Related Answers

Anonymous

  • 287 Answers
  • Posted on Dec 14, 2011

SOURCE: canon pixma mp500 error 6500

Hello! Welcome to FixYa
First try this to solve error 6500:

Firstly Reset the printer and
Turn the printer off with the Power button then disconnect the data cable from the printer.Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. Turn the printer on. If this works you have solved the problem If this not works then try the next step:
After confirming that the printer is powered on,open the paper output tray and Open the top cover and wait until the print head moves to the center then Open the inner cover and check that ink tanks are properly seated.Press down on each ink tank until a click is heard.Close the inner cover and top cover. Also do you have any kind of data equipment like a camera connected, if so this could be causing the problem as well.
If you find my solution helpful for you the your Rating as FIVE STARS will be esteemed.


For further help, you can take my valuable,professional help by taking my Service


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Mukesh Kumar

  • 3230 Answers
  • Posted on Oct 01, 2009

SOURCE: error code 6500 flashing

The 6500 error code is a logic board error code. The PCI Bus error is detected by the ASCI. Sounds like it needs new logic board. but i suggest you to first of all you can try to reset your printer -

1. Turn the printer off with the Power button (if available).
2. Disconnect the data cable from the printer.
3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. 
4. Turn the printer back on. If this works you're done, if not try the next step.

1. After confirming that the printer is powered on, open the paper output tray.
2. Open the top cover and wait until the print head moves to the center.
3. Open the inner cover and check that ink tanks are properly seated.
4. Properly seated
5. Press down on each ink tank until a click is heard.
6. Close the inner cover and top cover

if reset method not works for you then you go for the new logic board replacement .............

Good Luck!!

Thanks

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Error code 6500

Issue: ERROR: Error code 6500
Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.
  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request


If the above does not help:
Issue: ERROR: Error code 6500
Solution: The MP500 may require repair

Unfortunately, the issue you describe seems to indicate that your product requires repair service. Canon has excellent service options and we are eager to provide any assistance you may need. Click the link below to locate an authorized service facility and obtain further instructions.

Find a Service Location

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Hi there,

The 6500 error code is a logic board error code. The PCI Bus error is detected by the ASCI. Sounds like it needs new logic board. but i suggest you to first of all you can try to reset your printer -

1. Turn the printer off with the Power button (if available).
2. Disconnect the data cable from the printer.
3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. 
4. Turn the printer back on. If this works you're done, if not try the next step.

1. After confirming that the printer is powered on, open the paper output tray.
2. Open the top cover and wait until the print head moves to the center.
3. Open the inner cover and check that ink tanks are properly seated.
4. Properly seated
5. Press down on each ink tank until a click is heard.
6. Close the inner cover and top cover

if reset method not works for you then you go for the new logic board replacement .............

Thanks.................
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I don't belive there is a reset device for the MP500 tanks. However, when you get the empty error message, just follow the instructions about pressing OK as many times as it asks for (I think it is four time). At that point, you can continue to use the cartridges. The printer will no longer keep track of the ink level. You will have to do that yourself. But, you can continue to use the printer with all colors.
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