Question about Zebra S4M Thermal Label Printer

1 Answer

Replace S4M Platen Roller

Hi all,

The Platen Roller on one of my company's S4M is damaged. I don't think it's too difficult to replace it, but I also don't want to ruin it. Can any advice proper procedure to repair it, and maybe where to locate the part for it?



Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

Call Brian at Peak Technologies for the platen roller 877-863-2522 xt. 6807

Posted on Jul 10, 2009


1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer


most likely something is stuck under the platen

May 12, 2014 | Nakajima AE-740 Typewriter

1 Answer

The platen won't stay in place so only the top half of the characters are showing

If the right platen latch is broken it can easily be replaced to lock down the platen. If the left one is damaged then you have to replace the entire platen as that is much more difficult to repair.

Apr 04, 2014 | IBM Personal Wheelwriter 2

1 Answer

Platen roller is slipping

If this is a mastertype 3 the platen knob probably needs replaced. We have themin stock 15.00 includes shipping

**** O'Reilly

Sep 30, 2012 | Olympia Mastertype 3 Typewriter

1 Answer

How do you replace the platenroller guide rollers?

to replace the feed rollers under the platen. 1 - remove the platen by squeezing the black plastic clips at the ends of the platen and pulling the platen straight up. 2 - pull the paper pan out, 3 - push down on the feed roller set and rotate it towards you. replace bad rollers and put things back in reverse order. there is a guide on the rod the feed roller unit sits on, make sure the guide on the feed roller unit goes back in this. there are pins at the right side and left side of the right and left feed roller units. these are for positioning the paper pan in the slotted tabs on the bottom of the paper pan. make sure the gear on the platen goes on the left side, position the clips to center on the frame, then push straight down. make sure both clip are fastened in. the only reason you should be replacing these rollers is if they are splitting apart or falling off due to the pins at the ends of the rollers wearing off (never seen this happen on a WW6) if you are having some sort of other problem, you might ask for a different solution before doing this - its harder than it sounds.

Dec 20, 2010 | Lexmark Wheelwriter 6 Series II Typewriter

1 Answer

Continous thermal media is getting wrapped around the platen roller.

Use scissors to cut the media 1" outside the printer, because if you tear it off it will be too short and will curl down into the platen roller again. Hope this helps!

Jun 08, 2010 | Zebra S4M Thermal Label Printer

1 Answer

Carriage Return Inconsistency

It has been a while since I have seen a #5 Underwood. I think I still have one hidden in the attic that the wife thinks was thrown out long ago :).

The carriage return is done by the lever that pushes a pawl. The pawl engages in the ratchet teeth on the LH end of the platen. If the typewriter has the half-space feature, then it has to roll the platen two clicks (teeth) for a line space. The problems were usually in two places when this didn't happen correctly. The first is that the bushings on the platen were dry and needed oiling. The second was the follow-up roller is not clicking into the ratchet tooth and keeping it latched in the proper position. Because the platen doesn't roll far enough, or is free enough, the roller stops on top of a tooth instead of clicking into the space between the teeth. This can be caused by dry platen bushings, sticky follow up roller mechanism, or weak follow up roller spring. If you roll the typewriter on its back with the carriage all the way to the left, you should be able to pull the carriage return and watch the follow up roller action from underneath (you may need a flashlight). A light weight oil (Marvel Mystery or a sewing machine oil or Triflow) will be suffiecient to fix it usually. Put a few drops in the bushing where the steel platen shaft goes thru the end of the carrier and a few drops around where the mechanism that attaches the follow up roller to the end of the carriage. Roll the platen back and forth to work it in then slide the carriage to the right and do the shaft on the other end and work it again. Hopefully that will take care of it. If it doesn't, then the spring will have to be tightened by removing a loop. Depending on your mechanical ability and tools, that can be an easy or difficult job.
I didn't mean to write a book on the subject. I worked on mechanical typewriters years ago and hated to see them go to the wayside. I usually don't do this, but if I can be of anymore help, email me :cautionflag1956 at yahoo

Hope this helps

Jun 05, 2010 | Brother SX-4000 Typewriter

1 Answer

A piece of paper is jammed at the out feed roller. I was able to get some of it out but not all. Is that roller removable? Does the Platen come off so that I can access this roller from the top? Thank you,...

You probably have a damaged fuser. It really takes a skilled tech to remove and replace the fuser. A new fuser costs about $200 and an hour labor to install it.

Feb 08, 2010 | Canon ImageClass D880 Copier

Not finding what you are looking for?
Zebra S4M Thermal Label Printer Logo

Related Topics:

1,278 people viewed this question

Ask a Question

Usually answered in minutes!

Top Zebra Office Equipment & Supplies Experts


Level 3 Expert

1363 Answers

Gateway information...

Level 2 Expert

252 Answers


Level 3 Expert

85206 Answers

Are you a Zebra Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides