I have this model and suddenly the turntable has stopped working. I've taken it out, checked the fre flow of the track on which it rests but there is no obvious cause
Remove the turntable plate from the oven. Put a cup of water inside the oven, away from the turntable drive gear. Turn the oven on and look through the door to see if the drive gear is turning. If not, then the motor is probably defective and needs to be replaced.
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The turntable motor may be bad, if you've confirmed the switch is working. The motor is located under the bottom of the microwave and has the shaft penetrating through the bottom of the oven cavity with a drive coupler attached. The coupler is what drives the glass carousel tray. The motor can be accessed by unplugging the microwave and removing the bottom panel screws. The motor is held in by a couple of screws and two connecting wires. The coupler will lift up and pull off the motor shaft from inside the oven.
You can view this part and exploded view diagrams of your microwave at appliancepartspros.com. Just type in your model number and look under the "Magnetron and Air Flow" heading for item 6 (part number AP 3119645).
If you have any questions, please let me know. I hope this helps you.
Unplug unit and take bottom off of it with the screws that go around the outer edge. The turnatanble motor has 2 screws and is removabe from the bottom underneath.
Possibly the light bulb has blown, which has blown on a track on the board which has taken out the turntable motor and the fan. Also, there could be a problem with the door switch.
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