Turntable has stopped turning

Panasonic the Genius. The turntable not turn, what is the problem?

you have a couple bad switches

The Turntable Motor will need to be replaced, a common issue with many brands.

The turntable fan and light all share the same feed, first check wiring for loose connections the problem though is most likely with the controller

If the oven is heting and turntable not turning, then the problem is either the turntable coupler or the turntable motor.

The faulty part must be checked and replaced.

The turntable motor may be bad, if you've confirmed the switch is working. The motor is located under the bottom of the microwave and has the shaft penetrating through the bottom of the oven cavity with a drive coupler attached. The coupler is what drives the glass carousel tray. The motor can be accessed by unplugging the microwave and removing the bottom panel screws. The motor is held in by a couple of screws and two connecting wires. The coupler will lift up and pull off the motor shaft from inside the oven.

You can view this part and exploded view diagrams of your microwave at appliancepartspros.com. Just type in your model number and look under the "Magnetron and Air Flow" heading for item 6 (part number AP 3119645).

If you have any questions, please let me know. I hope this helps you.

Unplug unit and take bottom off of it with the screws that go around the outer edge. The turnatanble motor has 2 screws and is removabe from the bottom underneath.

Possibly the light bulb has blown, which has blown on a track on the board which has taken out the turntable motor and the fan. Also, there could be a problem with the door switch.

to indutolia

The original problem was probably a bad turntable motor, which is pretty easy to replace.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

Now I'd say you have a bad door switch (whether upper or lower depends on the model number) or a problem with the door switch mount.

This is a pretty simple problem to fix, too: http://www.microwavedisplay.com/doorsw.txt

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

to lostonisland - Your problem is different enough that it should be a separate post. Please include your brand and model number when you repost.

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