CID I have Caller ID through my phone company but my unit does not display nor store any information.

Firstly, you have not indicated which phone system your phones are connected to, e.g. KX-TA824, KX-TDA50 or other, so I'm a little in the dark. That being said, most of the Panasonic Systems only display Caller ID information (CID) to phones that are programmed to "Ring" on the line with the incoming call, and the line button flashes green to show it's ringing... so you must "system program" ringing for the line(s) on each phone. If the CID is not displayed on a particular phone, then that line is likely not programed to ring on that phone (it's light may flash red instead of green). After you "system program" the line to ring, you can still shut off the ringing sound on a phone using the slide switch on the left edge of the phone if you don't want to hear ringing, and this will not interfere with the CID display. Also, on a second note, CID does not display on the first ring coming in from the phone company (TELCO). The CID signal is sent from the TELCO to your system after the first ring has ended, during what would be the silence period that would occur before the second ring, if there was no CID. It is for that reason that most knowledgeable installers program lines with a five second delayed ring; in this way, you don't know the call has arrived until after enough time has passed for your system to receive the CID signal... this is why it seems the CID appears instantly, with an incoming call. Check out the line programming for each line and set it to ring with a 5 second delay. If you don't set up a delay, your phones will ring and if you answer the call immediately, its likely it won't allow the system to receive CID, so no CID will be displayed for that call.

Who made this device? Contact customer support.

Using the Caller ID and Redial Lists
Caller ID (CID) is a service available from your telephone provider that shows the phone number (and sometimes the caller's name) of incoming calls. Contact your telephone provider for more information.
Caller ID list



Redial list



When a call comes in, the phone displays the number and name (if available) of the caller.
The phone saves the information for the last 30 received calls to the

CID list.
When it's in standby, the handset shows how many calls came in since the last time you checked the CID list.


Each handset remembers the last 5 numbers you dialed on it. The redial list is separate for each handset.


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You need CID service from teoco, Caller ID capable circuit packs in your Norstar system and 2 parameters turned on in programming under "terminals a & sets" for each extension. Also the CID will only auto display on sets that have the ringing turned on for that line. (you can also program a display button..feature-811). I doubt it is the software version but to display it go into programming and step down through the menu from 'Terminals&Sets' 10 items to 'Maintenance' and press 'show' then show again at 'System Version' this will give you a display like "SP: 30DHC04 NAT". Hope this helps. Bill C. www.dyns-tech.us We also do remote programming on Nortel CICS and MICS so equipped

There is no such thing as correctly plugging an analog caller ID box into a digital phone line.

CID display comes from a TD-193 card mounted in the Key Service Unit and it only displays on Panasonic system display phones designed to work on a TD system. The only system that passes CID through to stations is a TA-824 and certain models of TDA-s that have special analog extension cards.

You can use the analog box, but you have to bring the line from in front of the system to the CID box.

Carl

These phones use a "Shared" memory, the CID information and the Phone book information share the same memory chip. If you clean out the caller ID data you should be able to load more numbers in the phone book. Since you have an 8885 I am assuming you have TCX800 or TCX905 handset(s), to clear the CID memory, Follow these steps:

Deleting Information from the Caller ID List
1) When the phone is in standby mode, view the Caller ID
information to be deleted (see "Viewing the Caller ID
List" on page 50).
2) Press the DELETE soft key. De let e C all er ID appears.
3) Press volume up/down to choose Yes.
4) Press the OK soft key. You will hear a confirmation tone.

To delete all the CID information follow these steps:

Deleting all Caller ID names/numbers
1) When the phone is in standby mode, press cid.
Press the DELETE soft key. De let e A ll? appears.
2) Press volume up/down to choose Y es.
3) Press the OK soft key. You will hear a confirmation tone

Does CID work on ANY phone in the system? The reason I ask is because prior to issue 7, a Caller ID card had to be inserted into the trunk card. If yours is older, it may not have the card.

Carl

I FIXED IT!!!  YIPEEE!!

What I did was UNPLUG the base's power unit from the wall... waiting about one minute, and plugged it back in.  That caused it to "reboot" the entire system, and the CID now shows itself.

First off seven to nine you do not use an external cid unit for norstar systems. Make sure you have a caller id card in the main ksu or key service unit( the phone cabinet) It should say CI on it. If the card says DS then you do not have a caller id card on the system and will need to exchange it for one. Then the system phones will have to be programmed for cid.

In USA, CANADA, telephone company uses FSK for Caller ID detection while Indian Telecom companies uses DTMF standard. this is the mismatch and reason for caller ID not working.

u need to purchase seperate caller ID for it.