Washing machine will not drain. Check the drain filter and cleaned that. Made sure the Drain hose was not twisted or bent. What do I do???

The error code E13 on an Elba washing machine typically indicates a draining issue. It means that the machine is not able to drain the water properly. There are a few possible reasons for this error:
1. Clogged or blocked drain pump: Check if there are any obstructions, such as lint, debris, or foreign objects, in the drain pump filter or impeller. Clean out any blockages and ensure the pump can rotate freely.
2. Kinked or clogged drain hose: Examine the drain hose connected to the washing machine and make sure it is not twisted, bent, or clogged. Straighten out any kinks and remove any obstructions.
3. Improperly installed drain hose: Verify that the drain hose is installed correctly and is not inserted too far into the standpipe or drain. The hose should have an air gap to prevent siphoning.
4. Faulty drain pump: If the drain pump itself is faulty, it may need to be replaced. If you have checked all the other possible causes and the issue persists, you may need to contact a technician for further assistance.
It's important to note that the specific troubleshooting steps may vary depending on the model and specifications of your Elba washing machine. Consulting the user manual or contacting the manufacturer's customer support can provide more detailed and model-specific information.

Hi Susan,
Please find the manufacturer's manual attached - this is on page 15 hope is helpful, also please check the drain hose to determine if it is kinked, twisted, or bent.
Best,
Dave, Just Fixed

The "E1" code indicates there is a drain error, water can not drain fully within the required drain time. Before doing any cleaning or maintenance you want to power off and unplug your washer.
I would suggest removing and cleaning the pump filter and checking the drain hose for a blockage. On a front loading machine there is a circular area toward the bottom front corner. Use a coin, a key or a screwdriver to get that circular trap door opened. Once you have that opened you can pull the hose out to open the block and allow the remainder of the water to drain.
The filter comes out with a twist - remove the filter to clean any coin, pins or any other kind of foreign material. Then replace it and thumb twist to tighten it (you put the hose back, right?) and then close the filter cover.
I believe this should do the trick. Happy washing!

The following are a number of things to check for the OE (drain error) indication.
If the washer does not drain then the drain pump may be clogged, damaged, or defective.
Sometimes, socks and other small articles of clothing can get into the drain system and clog the pump hose or the pump itself. Open the drain pump filter tray at the lower left of the machine and check whether it is clean, check also that the pump impeller spins freely. Remove the hoses from the pump and check for any obstructions.
First, check the drain hose to determine if it is kinked, twisted, or bent. If the drain hose is bent, straighten it out. In addition, remove the drain hose and check it for obstructions. If the drain hose has any obstructions, try to remove them. If necessary, replace the drain hose.
Check the machine's water level frequency by pressing the WASH/RINSE + DELAY WASH buttons simultaneously. Check the reading on the display, if it is below 260 (26 Khz) then have someone measure the resistance of the pump motor coil.
It should be between 10-20 Ohms resistance, if too high or too low, replace the pump assembly as it cannot be repaired.

Its a common error,
Error message:Drain error, water can be not drained fully within the required drain time
Reason 1. Pump filter is blocked.
Solution 1. Please open and clean the pump filter. (Filter access door is on the bottom right, at floor level of the washing machine)
Step 1.Push a flat blade screwdriver into the slot on the filter cover and pull it open ,do not use excessive force.(Fig 1).
Step 2.Remove the rubber hose from its clip and stand a suitable container under it, remove the bung to drain the water (Fig 2-3)
Step 3.Replace the bung and fit it back into its clip (Fig 4-5).
Step 4. Unscrew the filter and rinse it under running water, replace it and close the flap(Fig 6-7-8).
Caution:
1. The filter must be in place during operation, ensure it is in place after cleaning to avoid leakage.
2.Place a container under the drain pump filter, to collect any excess water that may come out of the drain pump when the filter is removed.

Reason 2. Drain hose end is higher than 100cm above the floor level.
Solution 2. Please adjust the height of drain hose to 80-100cm above the floor.

Reason 3. Drain hose is blocked or twisted.
Solution 3. Please check and clean the drain hose for blockage.

Reason 4. Drain hose is too long, or water is back filling from waste water pipes.
Solution 4. Remove any extension to the original drain hose.
Ensure the highest part of the drain hose is nearest the washing machine.Check the waste water pipes in the building are clear of any obstructions and flow freely.

OE indicates a Drain error. This is because the washer is not fully drained within 10 minutes. You have to check whether there is a twist in your drain hose, ensure the filter is clean, the drain hose can become clogged with sludge, sometimes a hot wash with 1/2 a cup of vinegar will remove this sludge.

Might be the water pump.. Unplug the machine.Make sure the connectors are still on and not vibrated off...While your there take a meter and check to see if it's passing signal..If it's good it has to be a sensor or timer not working

The error indicates that the machine has taken too long to drain the water. Do the following.

1. Switch off the machine and disconnect the mains power.
2. Remove the access panel on the lower right front of the machine.
3. Remove the filter by twisting anti clockwise and pulling forward and make sure that the filter is not blocked and is clean and clear of all debris. Clean as required.

4. Proceed by checking the drain hose for proper connection and kinks and make sure that it is not blocked.
5. Also check that the main waste drain pipe, if you use one, is not blocked and clean if required.
6. Reconnect the power and switch the machine on.
If the problem persists then do the following.
7. Switch off the machine and disconnect the mains power.
8. Check the electrical connections at the pump and make sure it is operational.
9. Remove the connecting hoses, and expect water to drain out and make sure the pipes are not blocked with debris or any object blockage.
10. Makes sure the pump appears clear and that the impeller looks in good condition.
11. Reconnect the hoses and then reconnect power and switch the machine on.
12. If problem has not been corrected, then remove the pump and check that the drive coupling to the motor is OK and that the motor turns OK. If all is well then replace the pump.

OE code - Check for clogged drain filter on end of hose, bent or clogged dain hose. Make sure hose doesn't go too far down drain pipe.
Hope this helps
Bob

the drain water pump its not working properly , needs to be cleaned the drain hose needs to be check for posible bent or clogged , ,please be sure that the drain hose ,and drain pipe are installed ,no more than 12 inches above .of the machine, and avoid long hoses. let me know thanks