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You probably have to rent a cable decoder box from your cable supplier. Comcast charges about 6.00 bucks plus the cable package about 40 bucks a month. Verizon charges about the same.
I had the same problem on my Sharp LC-32SB24U Liquid Crystal TV. When I couldn't find any solutions on this site, I looked elsewhere on the internet. I found two credible leads. First, supposedly, this is caused by a known problem with Verizon FIOS. Apparently, there's a problem that Verizon knows about that has to do with the signal between the Set Top Box (STB) and the TV, via the HDMI cable. Other posters on other sites said that the problem is more common with the 7100 series STB's and that the problem is not as rampant on the 6400 series STB's. (Mine is a 7200 series STB.) I have not called Verizon yet, but other posters said that Verizon just says that you'll have to use a set of basic red, yellow, and white cables, versus and HDMI cable, until Verizon gets the bugs out of the system. The other credible lead revolves around unplugging the TV for two minutes and then plugging it back in. Simple. Here's what I did, and it worked! I unplugged the STB and let it sit for 5 minutes. Then, when I plugged the STB back in and powered itself back up, my problem was solved! (Before I did this, I tried just unplugging my HDMI cable to rely solely on my basic connector cables, but that didn't do anything for me.)
I had the same problem on my Sharp LC-32SB24U Liquid Crystal TV. When I couldn't find any solutions on this site, I looked elsewhere on the internet. I found two credible leads. First, supposedly, this is caused by a known problem with Verizon FIOS. Apparently, there's a problem that Verizon knows about that has to do with the signal between the Set Top Box (STB) and the TV, via the HDMI cable. Other posters on other sites said that the problem is more common with the 7100 series STB's and that the problem is not as rampant on the 6400 series STB's. (Mine is a 7200 series STB.) I have not called Verizon yet, but other posters said that Verizon just says that you'll have to use a set of basic red, yellow, and white cables, versus and HDMI cable, until Verizon gets the bugs out of the system. The other credible lead revolves around unplugging the TV for two minutes and then plugging it back in. Simple. Here's what I did, and it worked! I unplugged the STB and let it sit for 5 minutes. Then, when I plugged the STB back in and powered itself back up, my problem was solved! (Before I did this, I tried just unplugging my HDMI cable to rely solely on my basic connector cables, but that didn't do anything for me.)
when the sound goes out again ..try connecting a dvd with the same wires and input ...this will let you know if it is a tv problem ...and if it doesnt go out ...when you do this .. verizon need to check the sunrise readings to your set top box
Check the connection cable. If the Verizon box and the DVD player are connecting to the same TV input, ensure that the Verizon fios box is connecting to DVD input, and DVD output is connecting to TV.
If you connect DVD out to Verizon box input, and then TV , you will have to turn off the receiver box to see DVD.
If you use only one TV Input connect Verizon output to DVD input and DVD out to TV.
If instead you use separate inputs on TV, then try using the source/select input button on TV remote, and try different cables.
This low audio problem happened to me suddenly yesterday. I powered off over night - no change. I plugged the A/V cables into a second TV - no change. I called Comcast - problem solved. Tap these buttons on the remote;
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