Hi,
I've just moved house so have only just got around to plugging in my pc and printer. I have tried to print a letter out and I'm getting the colours but no black text! I guess the printer head has dried up?
When I have an epson printer it had a self-clean function, but this one doesn't - or at least I cant find it.
Can anyone suggest anything?
Once the heads dry up on these printers, the cartridges are done for. The in built heads cant recover by force feed cleaning. Just replacing the cartridge will usually fix the problem. If not, I would personally just upgrade to a new printer.
You said Laserjet F380, but no such beast exists, its a Deskjet.
If you want a color laser, you can find them easily under $300, HP Color Laserjets like the 2600n are more reliable than the cheap ones and cost less to operate in the long haul.
Most printers and copiers are made for the standard 20# paper, if using a different paper then most of the time you need to specify what type ie: transparency, labels, lbs etc. so the machine can accommodate itself. ( lowering or increasing the heat in the fusing section, and pressure on the paper.)
for that machine everything is done through the pc. go to File, Print, right click on the printer, go to properties got to device settings, General, printing preferences and paper quality, there is a box there for paper options. try setting it to cardstock.
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Sorry - I meant a deskjet F380.
The printer heads are fixed in the printer, but the ink cartridge is the part you swap. I'll give it a go. Cheers!
my Deskjet F380 is doing the same thing! I too am use to the self cleaning epson and dont know how to fix the problem here with my HP. The only difference is I replaced both ink cartridges last week. I think the advice to upgrade may be the best!
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