Hello Dude !
There reasons why your DVD tray won't eject
1, a cd got stuck inside
2, Motor belts are loose
3, Loading motor faulty
4, Main loading gear damaged
5, Somebody must have pushed the loading cd tray forcing it to load and waiting for it to load the cd by its self so it has jumped its setting .
If so you have to remove the loading tray and put back correclty then it should load by its self .
Good luck
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