Sharp FO 1460 Plain Paper Thermal transfer Fax Logo
Posted on Nov 13, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

What does COM-E mean when we try to send fax's and the transmissions has this written on it instead of OK.

  • maaaartin May 11, 2010

    not hot on these but it could mean "communication engaged" so the fax was not able to be sent. if this happens test dial the far end fax number with a regular phone and see if you get an engaged tone. if this is the case change settings to retry fax send or just try to send the fax later when the line is free.

×

2 Answers

Kevin Cole

Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

New Friend:

An expert that has 1 follower.

  • Contributor 45 Answers
  • Posted on Dec 03, 2009
 Kevin Cole
Contributor
Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

New Friend:

An expert that has 1 follower.

Joined: Nov 29, 2009
Answers
45
Questions
1
Helped
24279
Points
65

COM-E is a general communication error that occurs when the 2 fax machines cannot establish or keep a good connection. This could be due to a bad line or a bad circuit on the machine. More times than not, its a bad line.

Stan

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Master 748 Answers
  • Posted on Nov 13, 2009
Stan
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Oct 24, 2009
Answers
748
Questions
0
Helped
268460
Points
2393

It means "Communication Error".
The result might be twofold:
- the fax didn't reach it's destination because of communications error (any kind)
- the fax did reach it's destination, but part of it may be unreadable or distorted, or some pages of a multi-page fax did not go through.
In many cases, what the device perceives as an erroneous transmission, is perfectly readable by a human. Therefore it's good to call the recipient and ask if the fax is readable and if all the pages were received.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

ECM error message

Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.
  • All faxes sent in color use ECM.
  • All faxes sent at the highest transmission speed use ECM.
  • The ECM setting affects only sent faxes, not received faxes.
Enabling or disabling Error correction mode (ECM)
  1. On the product control panel, press the Menu button (c01743394.gif ).
  2. Use the arrow buttons (c01073166.jpg ) to select Basic Fax , and then press the OK button (c01335940.jpg ).
  3. Use the arrow buttons (c01073166.jpg ) to select ECM Mode , and then press the OK button (c01335940.jpg ).
  4. Use the arrow buttons (c01073166.jpg ) to select On or Off , and then press the OK button (c01335940.jpg ) to confirm the setting.
  5. Press the Back button (c01496476.gif ) twice to return to the main screen.
tip

HP All-In-One can send but cannot receive fax or can receive but cannot send

One of the most common problems with HP All-in-One Printers is that they can send out fax but cannot receive or they can receive fax but cannot send. Now, what more could possibly be the problem if you are sure that your connection cables are correct and properly setup? Well, most people don't know that this is more often than not, caused by the ECM feature of the fax.

ECM or Error Correction Mode is used by fax machines during transmission. This feature is used to eliminate transmission problems especially when you have a "dirty" or noisy telephone line or a very poor signal can result to fax failures. ECM mode, when is turned ON is supposed to check for errors and glitches and is supposed to make the reception or transmission of faxes come out successfully.

However, for some reasons, the ECM mode is not supposed to be performing well with its feature. Especially if the user has a problem with the telephone line, the more that they cannot receive or transmit a fax. It is then recommended that your HP All-In-One printer's ECM fax settings be turned OFF. To do this, follow the steps below:

1. On your printers front control panel, press the button with the wrench symbol; this is the Setup button.
2. Press the right > or left < arrow until you see Advanced Fax Setup then press OK.
3. Press the right > or left < arrow until you see Error Correction Mode; again press OK.
4. Press the right > or left < arrow until to select Error Correction Mode OFF. Press OK to confirm.

That's it! You may now try to send out a fax or ask a friend to send you one.
tip

HP All-In-One can send but cannot receive fax or can receive but cannot send

One of the most common problems with HP All-in-One Printers is that they can send out fax but cannot receive or they can receive fax but cannot send. Now, what more could possibly be the problem if you are sure that your connection cables are correct and properly setup? Well, most people don't know that this is more often than not, caused by the ECM feature of the fax.

ECM or Error Correction Mode is used by fax machines during transmission. This feature is used to eliminate transmission problems especially when you have a "dirty" or noisy telephone line or a very poor signal can result to fax failures. ECM mode, when is turned ON is supposed to check for errors and glitches and is supposed to make the reception or transmission of faxes come out successfully.

However, for some reasons, the ECM mode is not supposed to be performing well with its feature. Especially if the user has a problem with the telephone line, the more that they cannot receive or transmit a fax. It is then recommended that your HP All-In-One printer's ECM fax settings be turned OFF. To do this, follow the steps below:

1. On your printers front control panel, press the button with the wrench symbol; this is the Setup button.
2. Press the right > or left < arrow until you see Advanced Fax Setup then press OK.
3. Press the right > or left < arrow until you see Error Correction Mode; again press OK.
4. Press the right > or left < arrow until to select Error Correction Mode OFF. Press OK to confirm.

That's it! You may now try to send out a fax or ask a friend to send you one.
0helpful
1answer

HOW TO PRINT FAX CONFIRMATIN PAGE MFC440CN

Hi,

To print fax send confirmation report:

bet3_0.jpg

You can use the Transmission Verification Report as proof that you sent a fax. This
report lists the time and date of transmission and whether the transmission was successful
(OK). If you choose On or On+Image, the report will print for every fax you send.
If you send a lot of faxes to the same place, you may need more than the job numbers to
know which faxes you must send again.

Choosing On+Image or Off+Image will print a section of the fax's first page on the report
to help you remember.

When the Transmission Verification Report is turned Off or Off+Image, the Report will
only print if there is a transmission error, with NG in the RESULT column.
0helpful
1answer

I tried to send a fax & its says "memory full" . How can i get it to clear the memory?

If memory is full (0% appears on the display), Memory Transmission is disabled.

After you press the {OK} key, you can select whether to transmit pages which have been stored in memory or to delete those pages. Check the number of transmitted pages on the Communication Result Report when you select to transmit those pages.

If you can not find how to erase the faxes in memory you can Use Immediate Transmission instead

6helpful
3answers

I'm getting an error mesage: ECM error on my Sharp AR-M207 fax machine. How can I fix it?

ECM (Error Correction Mode) is a feature common in most fax machines today. It helps to minimize errors while transmitting faxes over noisy phone lines.

1) Be sure you have the latest version of the drivers installed
2) Turn the fax off, then unplug for 10 minutes, turn on and try again. This should clear up anything in the printer/fax memory
3) Check if your phone line is unsually noisy when you tried to send the fax(es) that gave you the error message. If this is the case, a sucessful fax transmission will be almost impossible. You may have a faulty phone line or an improper installation. Either of these two should be fixed by your phone company. Also, most phoen companies can test your phone line (for fre) remotely to check for abnormally high noise levels.

Please, report back if you need further assistance.

My ID: alexocuello_
6helpful
1answer

Incompleter transmission causes? Result NG?

It means No Good. 5 possibilities:

Receiving machine unplugged
Not a fax number
Wrong fax number
Busy signal
Digital Phone Line
0helpful
1answer

The machine seems to work ok, except when putting in a fax document, inputting the #, and pressing fax start, it pulls the document through, then just beeps every 2 seconds. It then does put out a...

The number that you are sending to is either busy, disconnected, or off the hook. To chek BEFORE dialing press the "HOOK" button (located to the left of the "1" key) and listen to the transmission this will help you in your troubleshooting. If you don't hear a dial tone BEFORE dialing, then the trouble is on your end.
A fast-paced busy signal could indicate a "downed" telephne line.
Finally, sometimes the line that you are sending to has so much stuff hooked up to it (56K dialup fax, multiple phones, alarm system dialer, credit card validator, teenage daughter) that you may be better off e-mailing instead.

GL
7helpful
1answer

Error Code 244

It seeme the fax no you are trying to send fax does not receive fax in higher speed or might be it is a older fax machine than the one you have.
Try reducing the fax speed on your machine and trun off ECM mode.

Press Menu / Setup> Press the right arrow key till you see advance fax setup> and press Ok> Again press the right arrow key to locate fax speed> and press Ok> and reduce fax speed to slow> Press Ok. and cancell to come back to the main screen.
To disaable ECM mode>
Press Setup .
Press the Down arrow repeatedly until Advanced Fax Setup displays.
Press OK .
Press the Down arrow until Error Correction Mode displays.
Press OK .
Press the Right arrow > until either OFF or ON displays.
Press OK .
Send another fax to verify that the ECM is enabled or disabled.

Check the link bellow for a detail of all fax error codes:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&lc=en&dlc=en&product=391194

Good Luck
2helpful
2answers

Confirmation print out

Your wanting what Brother calls a Transmission Verification
Report:

You can use the Transmission Report as
proof that you sent a fax. This report lists the
time and date of transmission and whether
the transmission was successful (OK). If you
choose On or On+Image, the report will print
for every fax you send.
If you send a lot of faxes to the same place,
you may need more than the job numbers to
know which faxes you must send again.
Choosing On+Image or Off+Image will print
a section of the fax's first page on the report
to help you remember.
When the Verification Report is turned Off or
Off+Image, the Report will only print if there
is a transmission error, with NG in the
RESULT column.
a Press Menu, 2, 4, 1.
b Press a or b to choose Off+Image,
On, On+Image or Off.
Press OK.
c Press Stop/Exit.
Not finding what you are looking for?

234 views

Ask a Question

Usually answered in minutes!

Top Sharp Office Equipment & Supplies Experts

k24674

Level 3 Expert

8093 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Are you a Sharp Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...