The touch pad on my Jenn Air Model JES9800BAF does not work. The clock does not display either. All four burners operate normally.

inspect wires to ignitor for a short

The F7 code indicates that the touch pad either has a "stuck" or shorted key. Depending on the oven model, you either need to replace the touch pad or the controller (clock) and the touch pad. (Some Jenn Air appliances sell the two as one unit.)

Please add a comment with your model number to get additional information on the availability and price for the parts. (Parts may be available from a number of suppliers, including jenn-air.partselect.com.)

I hope this helps.

Cindy Wells

F7 Function key shorted or stuck Replace touch pad or if touch pad is part of the clock, replace the clock (ERC).

Hi, the error code implies that the Function key shorted or stuck..
You need to replace touch pad or if touch pad is part of the clock, replace the clock (ERC).

The unit has a bad touch pad

I believe you need to order part #1 in the accompanying breakdown. the part # is 74011539 and it is called control panel/switch assembly. this is the piece with the ribbon cable that plugs into the control unit #10 in the diagram. you can price it out at your nearest appliance parts store. hope this helps.

JED 8320 Jenn Air Cooktop with down draft. I need a burner switch and a fan switch.

you have a bad touch pad.

sounds like you lost power to your stove. if you can't reset the clock, it needs to be replaced. in otherwords, the power outtage shorted out the clock.

have a technician replace it.

It seems you have a stuck button. Here is a list of fault codes:

JENN AIR
Range/Stove/Oven Fault Codes
Failure
Code Condition Check/Repair F1 Defective touch pad or membrane Replace touch pad or membrane (this problem is usually the touch pad) F1 Watchdog on board Replace touch pad or clock assembly (also called the ERC) F2 Oven too hot Replace relay board (if present) or oven temperature sensor F3 or F4 Open or shorted oven temperature sensor Replace oven temperature sensor F5 Hardware and watchdog circuits disagree Replace clock assembly (also called the ERC) F6 Missing AC signal Check for proper voltage F7 Function key shorted or stuck button Replace touch pad or clock assembly (also called the ERC) or attempt to un-stick button F8 Analog/Digital supervisory Replace clock assembly (also called the ERC) F9 Door latch supervisory Check door lock circuit or replace clock assembly (also called the ERC) F0 Function key stuck Replace touch pad or clock assembly (also called the ERC)