Error message "failed to connect to player" "data blocked failed"
Rio music manager recognizes the mp3 player but crashes when tries to retrieve database. Then the following message appears "failed to connect to player, data blocked failed." I've tried the firmware that's offered on the Rio website and updated to v2.96 for the software which states that it apparently fixes this problem. Unfortunately it hasn't. Anyone have any ideas on how to fix this. Much appreciated.
An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert who has written 7 tips or uploaded 3 video tips
Re: error message "failed to connect to player" "data...
Don't buy an iPod... I would recommend wiping and rebooting your player cos it's cheaper:
Windows only.... Please post if you are not using windows...
Open My Computer with your Rio plugged in. Right click on your Rio player and click on format. Leave the default values - if it asks you something then use your initiative. Then click on format. Then
when it has finished formatting go to your firmware (can be downloaded
from: http://www.digitalnetworksna.com/support/rio/product.asp?prodID=112). Follow the instructions and then it should load the firmware onto your player. When it has done then your player should (in theory!) work properly.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try to transfer the tracks from the explorer.
1Connect the Rio Carbon to a computer using the supplied USB cable. 2Double-click My Computer on the Windows Desktop or in the Start Menu. 3Locate MP3 or WMA audio files on the computer. 4Highlight files and/or folders to transfer to the Rio Carbon. 5Click Edit. 6Click Copy. 7Double-click My Computer on the Windows Desktop or in the Start Menu to open another window. 8In the new window, locate the Rio Carbon (X:) icon that is associated with the Rio Carbon. (X equals the drive
letter assigned to the Rio Carbon.) 9Double-click Rio Carbon (X:). 10Click Edit. 11Click Paste.
If the computer recognizes the player, then - Try this - connect your mp3 player to computer --> double-click on My Computer --> double-click on the icon of the mp3 player --> double-click on the music folder --> drag and drop the music files to a folder/desktop of your own choosing
If the computer does not reocgnize - the player is toast
Ok Rio nitrus is great litle thing, and I had the same problem. This is what you should do:
1) download latest firmware for rio nitrus http://www.rioaudio.com/support/rio/downloads/Nitrus/RioNitrus_firmware_123.exe 2) unpack firmware 3) connect Rio Nitrus to your comp; 4)While holding menu buton press power button, you sholud see on display showing UPGRADER text;
5) Then upgrade the firmware ( note that this will erase all the songs- read the read me file that come with firmware);
Although I allready have the same version of firmware v.123 like the one that upgreded this solved the problemm.
I would suggest going to the rio site, http://www.digitalnetworksna.com/support/rio/product.asp?prodID=235. Downloading the latest version of the rio music manager. See if,once the manager is loaded, you can access your music.
What OS did you load?
Are you using MS indexer or Google?