Update the drivers for the drive and if necessary, download the latest software for the drive.
I would try re-downloading the Sonic software and also make sure you have all codecs needed for the player to read the cd's I recommend K-Lite Codec Pack.
Make sure all drivers are downloaded. If necessary, remove drive, disassemble and clean glass laser lens eye with rubbing alcohol and cotton swab. You can always try reinstalling the drive
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still i have the same problem
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