I know this may sound silly, but I have seen this problem solved on
many occasions by cleaning the filter screen(s) in your cold water
supply hose!
This is because the softener dispenser must fill with
cold water (on top of your softener liquid) in order to start the
siphoning off of the softener. If the cold water supply is restricted,
the dispenser will not receive enough water begin the siphon effect.
Now before you tear things apart, try this test...
Begin
a wash cycle by filling with HOT water, and observe (listen to) how
fast the tub is filling for a few seconds... Now change the wash
temperature to COLD, and notice the difference in water flow. If you
detect a noticeable decrease in water flow... Clean the cold water hose
screens!
How? Unplug the unit! Turn the cold water valve off, and
remove the hose. (If you did the test above, you will easily feel which
hose is the cold one.) Use a small brush and a squirt bottle to clear
the screen inside the inlet to the washer, and also check the end of
the hose where it attaches to the plumbing... some guys put a screen at
both ends of the hose. Put it back together, turn the water on and
CHECK for leaks.
Another possibility could be a build-up of softener liquid in the compartment drain hose. This can generally be solved by carefully pouring a teapot full of near boiling water in the compartment to flush the hose. Expect to see the compartment nearly full before it starts to drain... it has to fill somewhat before the siphon effect starts the flow of the drain hose.
I hope this helps you!
Bondo
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