When I turn the camera on, the lens cycles three times in and out and the the screen reads "please turn camera off and then on again". But doing this does not help. Camera has been lightly used and well taken care of.
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If you know how to open up the camera,the two connecttor from lens module attach to the main PCB have contact problem.you need to make sure they have a good contact.one way is to clean up the contact point and re insert back ,it may help.