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I bought the Epson C120 for my father for Xmas. He set the printer up following the directions and installed the ink cartridges. However, when he turns the printer on the "low ink" light keeps flashing even though he has installed the ink cartridges that came with the printer. He did peel away the yellow stickers and shook the ink cartridges as directed.
Any reason why this is happening? He has been unable to print anything.
We ended up taking the printer to our local Best Buy. The confirmed that there is something wrong with the printer. The let us exchange it for another (better) model which we are very happy with. Thanks for the response.We ended up taking the printer to our local Best Buy. The confirmed that there is something wrong with the printer. The let us exchange it for another (better) model which we are very happy with. Thanks for the response.
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Please go to your printer preferences and select page setup choose default setting and customize other page setup then click apply and restart your PC. If not done then follow the instruction.
1. uninstall your present printer driver.
2. Restart your pc.
3. Install your printer driver again.
4. Restart your pc.
Windows Vista printer and scanner drivers are available for your product. The printer software is available by using the Automatic Software Update service built into Windows Vista. The scanner software is available for download through Epson’s website.
PRINTER DRIVER DOWNLOAD
Please follow these steps to set up your Epson product and automatically download the Windows Vista printer driver for it from Microsoft:
1. Connect the USB cable to your computer and then to your Epson product.
2. When the FOUND NEW HARDWARE window appears, select Locate and Install Driver Software (Recommended).
3. Your Epson product drivers will install automatically. You may need to select this option more than once during installation.
4. Close any open windows on your screen.
5. Try printing.
*NOTE: -Depending on your system the computer may ask for your Windows disk, if so insert your Windows CD into your CD-ROM drive and click OK. -As the driver is part of Windows Vista, there is no Status Monitor available for your printer. Some printers may have an INK LEVELS options included as part of the resident driver. Otherwise, the printer does have its own indicators. The LCD will display which cartridge is either low or out of ink. -If the ink levels do not appear, click GET INK LEVELS to refresh the driver. Ensure the printer is directly connected to the computer as the Ink Levels does rely on full bidirectional communication.
SCANNER DRIVER DOWNLOAD AND INSTALLATION
1. Go to the Epson Support website (www.epson.com/support).
the sensors cant see paper on the perforated part/side. same goes for transparencies, the printer can't see it
Your printer supports the following media types:
Epson Bright White Paper Epson Iron-on Cool Peel Transfer Paper Epson Photo Paper Glossy Epson Photo Quality Self-adhesive Sheets Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double-sided Epson Presentation Paper Matte Epson Ultra Premium Photo Paper Glossy
Windows Vista printer and scanner drivers are available for your product. The printer software is available by using the Automatic Software Update service built into Windows Vista. The scanner software is available for download through Epson’s website.
PRINTER DRIVER DOWNLOAD
Please follow these steps to set up your Epson product and automatically download the Windows Vista printer driver for it from Microsoft:
1. Connect the USB cable to your computer and then to your Epson product.
2. When the FOUND NEW HARDWARE window appears, select Locate and Install Driver Software (Recommended).
3. Your Epson product drivers will install automatically. You may need to select this option more than once during installation.
4. Close any open windows on your screen.
5. Try printing.
*NOTE: -Depending on your system the computer may ask for your Windows disk, if so insert your Windows CD into your CD-ROM drive and click OK. -As the driver is part of Windows Vista, there is no Status Monitor available for your printer. Some printers may have an INK LEVELS options included as part of the resident driver. Otherwise, the printer does have its own indicators. The LCD will display which cartridge is either low or out of ink. -If the ink levels do not appear, click GET INK LEVELS to refresh the driver. Ensure the printer is directly connected to the computer as the Ink Levels does rely on full bidirectional communication.
SCANNER DRIVER DOWNLOAD AND INSTALLATION
1. Go to the Epson Support website (www.epson.com/support).
2. Select your model, then select Drivers and Downloads.
3. Select and download the TWAIN Driver and EPSON Scan Utility for Windows Vista. Save the file to your desktop and make a note of the file name in order to easily retrieve it.
4. Double-click the downloaded file and follow the on-screen instructions to complete the installation.
If a message appears indicating “The scanner has not passed Windows Logo testing”, click Continue Anyway. Then click Finish.
5. Re-start your computer before testing the scanner software.
Hi, it sounds that the issue can be caused by a defective ink cartridge that installed or a printhead that can recognize magenta ink cartridge. To identify which causes this issue please try the following:
1. Reseat ink cartridge
2. Replace ink cartridge with a specified ink cartridge for your printer.
3. If above steps wont resolved that issue, please call your printer manufacture and ask for service referral or process warranty options.
We ended up taking the printer to our local Best Buy. The confirmed that there is something wrong with the printer. The let us exchange it for another (better) model which we are very happy with. Thanks for the response.
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