First it stopped downloading songs at half capacity. now i cannot delete songs even from my computer. real player and the mp3 player will not recognize the music as the correct format when it clearly shows it is in mp3 format. also the device has downloaded songs that were not chosen from the playlist (how bout them apples). now when i try to control the device in any way, my computer freezes and has to be restarted. real player, the songs on real player, and the mp3 player function fine as separate entities but together they wreak havoc
on the earths magnetic field and will soon cause unparalleled destructive forces as well as the earth's newest planetary cleansing ice age. thank you for your efforts
Sincerely......signed Hovering Over Garbage Disposal With Less Than Stellar Christmas Present(no offense aunt shirley)
This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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