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Try this.. 1: Turn off power and remove toner/drum 2: Tape the little spring loaded lever just inside the printer on the upper left hand side in the *DOWN* position! Do not replace drum yet and... 3: Turn power on to printer and let it cycle. Status/Toner lights will come on as usual. 4: Turn off printer, remove tape from lever, replace drum and turn back on.
make sure the rear part of your paper tray is not pressed too tightly against rear of paper. it will prevent the paper from raising up fully to the feed roller. you can also try cleaning the feed roller if that doesn't do it.
Did you reset after changing the Drum? This is how to do it:
Switch Printer on, after warmup open the front cover. Now press the Blue Go button and keep it pressed. Wait as follows befor releasing the button: Each light (starting with the Toner light) will in turn switch to orange and stay on. When all 4 lights are constantly orange, wait for a few seconds then let go of the button.
Normally clearing the drum count the machine has to be on open front cover as if to change the drum press and hold the button in for about 10 second then release and shut the door. This should reset the count if not please get back to me and I'll check the service manual to see if anything in that.