It basically hurts when I use it - it feels like it digs into the skin. Is there something I can do?

Hello Chris, unlike the other advice you received here, I would not replace the entire shaver, but would suggest you look closely at the foil screen and cutter blade (cutter block) underneath it.

It is very likely that the foil screen has been damaged and that is what is causing the painful shaving. The cutter block could also have damaged or nicked cutter blades, which is what might have damaged the screen foil and you should replace both the cutter block AND the screen foil at the same time to prevent ruining a new screen foil.

The simplest way to return any electric shaver to a like new performance is to replace both the cutter block and the screen foil at the same time.

If you wish to get new replacement parts for your Braun shaver, try www.electricshaver.com and you can get the parts you need to swap out your existing damaged parts very easily, for well less than the cost of a new shaver of the quality of your Braun. The link will get you directly to the page for replacement foil screens and cutters for the Braun shavers. Just scroll down until you find your four (4) digit model number and that's the parts you need.

If you have difficulty finding the correct replacement parts, just give them a call at 1-888-476-1785 if you wish.

Again, it is much less expensive to repair and replace the damaged parts than to buy a new shaver, as I've done this many times with my personal Braun shavers and am dreading the day when I can no longer get replacement parts and have to spend upwards of $150+ to buy a new Braun shaver. Thankfully, that should be many years from now!

I hope you find this Very Helpful and best regards!

YES! it is the razor you need to replace it after that no more pain