Open the case and on the motherboard you will see a couple of plastic jumpers i think they are blue in color one says bios and the other says cmos or somthing to that effect. if you pull the one that says bios off you will see that there are 3 pins MOVE IT TO THE OTHER PIN start the computer you will come up to the setup screen and it will ask you if you want to clear all passwwords press y then it will ask you if you wantto clear all passwwords again press y after that it will tell you to turn off the computer and replace the jumper PLEASE PLEASE DONT FORGET WHERE YOU GOT THE JUMPER FROM otherwise the computer will not start ..restart the computer as normal
Please call dell technical support 18002846655 they will be able to generate a password for you in your bios. just prepare the service tag or express service code of your system which is normally located at the bottom of your computer printed on a white label
Windows logon password or a bios password?
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