which many, the full partnumber answers that.
see on the service tag. we can not guess PCs ever.
what OS< windows, what windows.
have kids played with this PC?
post a photo of screen, we cant guess screens.
if you never get to the windows login screen , most times
this means some one turned on the BIOS Password.
ask how to cure that at HP , we are not HP. they have back doors
to get there, on mini's
here is real HP< we are not. that we be chat box non official.
the real DEAL 100% Real.
https://h30434.www3.hp.com/
i dont seem to be able to get into the bios ,ive tried pressing f2 and f12 when booting up but the screen comes up asking for password
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