Acer cd/dvd not recognizeed and not working - Acer Aspire 3690-2196 Notebook

i have acer Extensa 5210 but the laptop is working properly but the dvd drive is not working

replace the laser

CD/DVD drive drivers are Operating System generic drivers and need not to be installed explicitly. The CD/DVD drive drivers are installed along with the Operating System and can be reinstalled automatically at next restart, if missing.

Check in the Device Manager under the "CD/DVD drive" category if there is any device listed there and having exclamation mark. If there is any exclamation mark visible beside the CD/DVD drive name then right click on it and restart the Computer.

Restarting the Computer will reinstall the CD/DVD drive driver thus causing it to work normally.

you need to change with new one no other choice.

HI, THERE ARE CD PLAYER THAT REQUIRED ONLY CD+R, DVD+R. IF LOAD CD-R NO GUARANTY THAT WILL WORK. i HAVE A PC THAT HAS DVD/CD ROM DRIVE IT DOES NOT WORK TO ANY DVD /CD -R. I HOPE THIS WILL ANSWER YOUR PROBLEM I BOUGHT LOT OF BLANK DVD-R WHICH I CAN'T EVEN USE. TILL BOUGHT A DVD/CD WRITE CAN READ THE + AND -.

try to update ur BIOS by install this update from here
ftp://ftp.work.acer-euro.com/notebook/aspire_4520/vista/Bios/3632.zip

Try to use another DVD. you told you tried you old DVD from your toshiba. maybe is not compatible.. try in another.. then use your DVD in another laptop if the same from problem.check your board and DVD connection...if this under warranty bring to warranty..

if in Bios also can not detect this is hardware problem...

My cd/dvd rom dont work coz the drive has change to another one.I think take windows xp/vista/7/8 with an usb and inslat it. When windows finished installing try to format it because the dvd and cd rom are fixed . Thnx

my dvd wonT work when i put cd in it it give a noise and dont deTecT cd or dvd

in order to play a DVD you need to have a software dvd player Like WIN DVD, otherwise DVDs will not play