I can't switch the picture size. When i hit the pic size button, it tells me it's not available. I tried changing the pic size with the tv/video input on our dvd, but it won't change it when its on out hd cable box.

Hey there, Cheri Torres with DISH Network Customer Service here. It sounds like you are going to need to change your TV back to the proper input or channel. If the TV remote is not working to change the channels you can also use the buttons on the front of the TV. First look for a button listed as either input, TV/video, source or AUX. When you press this button it will start cycling through all the inputs available, make sure to cycle through them slowly because it make take a couple seconds for the picture to come in. If you do not find a picture on any of the inputs you are going to need to try the different channels. Normally for a TV where the receiver box is the TV should be set to channel 3 or 4. Once you have found your DISH Network picture you will want to make sure to push the SAT button on the DISH remote so that it doesn't change the TV channel again. I hope you find this information useful and if you have any further questions or concerns please let me know. Thanks. :)

Can't changes tv picture screen sizes,when the tv is off.She is cleaning the tv,when it is off wright?Yes.Than the tv programming u are watching stay small screen size the whole entire times even different seen or in commercials?Tv even in difference tv channels,screen sizes are small too?Sometimes tv changes screen sizes by itself to fit the tv programming it is playing to fit it prgramming format it displaying.Still have all small screen sizes all the tv channels.Tv must be on and playing.U have the tv original remote wright?Yes.Try looking on ur tv remote control look for a buttons said like Aspect Ratio,Picture Sizes,ZOOM or VIEWMODE buttons,by pushing one of these buttons on the remote should able to changes tv picture screen sizes.

You may have to go into service mode and change size, if you can't get it in customer's

Look for the button on ur remote,that said VIEW MODE or P.SIZE.Push one of those button either one on ur tv remote.Than pick the size of the picture,that fit ur screen.

On the remote, press the picture size button until you can see what you want. there are 4 or 5 different sizes available, dependine on the TV.

find the aspect buttone on your remote, may say pic size also, hit that button untill desired size

there will be a button on the remote that says aspect, or pic size, hit that button, untill you get the size you want, if you cant find the button, go into the menue, click the picture, or video section, and look for aspect racio, or pic size in there

Hi,
    Please check fisrst that indicator liight (LED) blinks how many times.it could be from 1 to 8 times and the interval would be of three seconds.So, count the led flashes how many times and then tell me i will try my best to find and fix the solution.

Thanks 

you have the auto format on! the tv is working correctly, go into the user adjustments and turn off auto pic size

the source has to be set to16 x 9 output also the tv may need to know that it is receiving 16 x 9 input or 3x4 input hope this helps