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No picture/sound Can turn the tv on, no picture/sound. "Unusable Signal, Signal Strength 50" appears on the screen. About 5 months ago I had the ballast replaced along with the color wheel and the lamp. The wheel and lamp were not bad. I bought and replaced the lamp. I then had to call a repairman. He did the rest. Thanks for your suggestions.

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  • JGFan Jan 06, 2008

    I had to post again because I accendentially hit the "Accept" button.

  • JGFan Jan 06, 2008

    I will try. I went to that link for the service manual, but not sure as to where to go.

  • JGFan Jan 06, 2008

    I just called RCA using the # in the owners manual and they just told me that they don't send out service/repair manuals. What # did you call??

  • JGFan Jan 12, 2008

    I tried all week to find a tuner. I talked to the people that replaced the ballast and color wheel in August '07 and they said I should put it back together and have them come look at it. I did and know it works just fine. For now. Thanks for your suggestions.



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here are some contact information for rca


Questions about operating or setting up your
HDTV: Call us toll free at 1-866-SCENIUM
(1-866-723-6486), or send us an email.

Quality comments? Call us toll free at

Posted on Jan 06, 2008

  • 9 more comments 
  • Rishi Roshan Ali Jan 06, 2008

    I am trying to find the service manual for you will post back in a few minutes

  • Rishi Roshan Ali Jan 06, 2008
  • Rishi Roshan Ali Jan 06, 2008

    you should rate someone else in that other post or he will get paid for doing nothing

  • Rishi Roshan Ali Jan 06, 2008

    You will need to call RCA and order the service manual sorry,,

    apperently no one has a download for free, RCA might only ask for a few dollars for it or they will send it for free if you

    If you dont have much experience i will suggest you call a repairman ,, but if you want to try your self you can get the service manual from rca

  • Rishi Roshan Ali Jan 06, 2008

    ok hold a second let me see if i can get a direct file link

  • Rishi Roshan Ali Jan 06, 2008

    you can request or download a manual there

    still looking for more

  • Rishi Roshan Ali Jan 06, 2008

    Ok i have contacted rca and they said you can only get the service manual from them

    It iosnt aviable on any sites i checked and it isnt for resale on any other site(like amazon). I havent found any pirated versions on the net eighter.. So if you want the service manual you will need to get it from RCA

  • Rishi Roshan Ali Jan 07, 2008

    1-866-723-6486 you got to tell them you want to buy it

    You can also drder it from

    i think ordering it is cheaper

  • Rishi Roshan Ali Jan 07, 2008

    The tuner is a circuit board

  • Rishi Roshan Ali Jan 07, 2008

    I spoke to RDMA eletronics in trinidad and they too agreed its your internal tuner.. so that reason for your problem is a guranteed one

  • Rishi Roshan Ali Jan 07, 2008

    Sorry i meant the tuner is labeled on the circuitboard or at least it should be



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