I
can help you with your MotoQ.
Your system software /
firmware has become corrupted. You need to download and install
replacement firmware for your phone. You need to choose the correct
firmware for your exact model and service provider / carrier for it to
work.
I wrote fixya tip on how to do this a few months ago, the
links are below. But don't use the verizon firmware unless verizon is
your carrier - get your carriers firmware from Motorola's MotoQ website.
Or,
just take it into your service providers store and get them to do it.
I
hope that helps.
________________________________
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download
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