Bissell Healthy Home Vacumn

Note: The brush will not rotate when the machine is locked in the upright position, because an internal micro-switch turns the brush motor off.

- Make sure brush switch on the handle is on.

- Check the belt through the clear brush cover. If this appears damaged or broken, take your machine to a local BISSELL Authorized Service Center to have it replaced. If the belt is intact, please continue checking the following:
- Ensure both power switches are turned on when you check for brush rotation.
- Unplug the power cord and remove the handle completely. Slide handle back into the lower section of handle, ensuring the screw is in tight. If the handle is not aligned properly, this will affect the power of the brush motor.
- Look for debris wrapped around the brush (i.e. string, hair, fibers, etc.). When the machine is unplugged, cut away any visible hair, fibers or debris from the brush roller. This brush is NOT removable from the machine.
- If something has become lodged in the foot and the brush shuts off, turn off the vacuum and unplug this from the outlet. You can now remove the obstruction. The brush will automatically reset when the vacuum is plugged in and turned back on.

Your Bissell Healty Home vacuum needs a new belt as follows:
Bissell Style 7/9/10/12/14/16 Upright Vacuum Cleaner Belts (2 Pack), Part Number 32074

Is the grey "brush" button on the handle depressed? Brush won't turn unless the button is down

Is the grey "brush" button on the handle depressed? Brush won't turn unless the button is down

Your belt is probably broken, stretched or worn. You can get a replacement belt here:

Bissell Healthy Home Replacement Belt

Your belt is probably broken, stretched or worn. You can get a replacement belt here:

Bissell Healthy Home Replacement Belt

that machine is made to do that, there is a safety switch in the base of the machine that shuts the brush off when the handle is in the upright position.

The most common problem is the handle isn't screwed in tight enough when the machine was assembled. Try tightening it down all the was and the electrical connections will then seat properly.

Try to re-install the handle. On occasion if the handle is not installed properly and secured tightly the unit may experience intermittent power.

you might have a bad belt ,could be stretched .but if its new i would take it back to where you bought it.it should still be under warranty