Question about Sony PlayStation 2 (PS2) Console
Hi, my name is Joel and i was needing help because my Ps2 wont read any of my disc and i cant send it back to Sony cuz the warrenty label on the back was ripped of when i was moving and i put in a new disc and all it will do is go to the Browser menu what do you think that i need to do, to fix it?
If the disk is not reading then do not go through all the hassle to ship it through sony. they are no help at all. i suggest you clean it thouroughly with eye glass cleaner, nail polish, toothpaste, or get a disk cleaner which is moderately priced. these methods helped me.
Posted on Jan 06, 2008
Assuming you don't have a modchip installed.
1-800-345-7669 this is the sony customer service number. Call this number if your PS2 is getting Disc Read Errors. Sony will fix your PS2 for free even without a warranty. Remember to specifically mention the words "Disc Read Error" while speaking to the representative. He will give you the information for sending in your PS2, or he will give you the choice to email you the information.
The only part you will have to pay is the shipping (anywhere from 10-65 dollars depending on who you use). Also make sure you insure your PS2 on the way there. Why risk losing your PS2 just so you can save a few bucks?
You can call this whether you live in the United States or Canada. If you live outside of those two refer to your owners manual for your local Sony customer Service line.
The repair time varies but is always very short. Some have said that they received theres back within a week from when they shipped!
There are also other ways to fix your ps2 without sending to SONY, though i am very skeptical of these ideas. I mean why risk your PS2 when you can send it and get it replaced for free?
If you are tech savvy you can click one of the following links for info on fixing it yourself.
If you don't know what you are doing "DO NOT TRY THIS AT HOME".
From ARS Technica
Posted on Jan 06, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
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