Question about Sony PlayStation 2 (PS2) Console

2 Answers

Disc wont read

Hi, my name is Joel and i was needing help because my Ps2 wont read any of my disc and i cant send it back to Sony cuz the warrenty label on the back was ripped of when i was moving and i put in a new disc and all it will do is go to the Browser menu what do you think that i need to do, to fix it?

Posted by on


2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Expert
  • 97 Answers

If the disk is not reading then do not go through all the hassle to ship it through sony. they are no help at all. i suggest you clean it thouroughly with eye glass cleaner, nail polish, toothpaste, or get a disk cleaner which is moderately priced. these methods helped me.

Posted on Jan 06, 2008


  • Level 1:

    An expert who has achieved level 1.


    Visited the website for 3 consecutive days.


    An expert that has over 10 points.

    Welcome Back:

    Visited the website for 2 consecutive days.

  • Contributor
  • 10 Answers

Assuming you don't have a modchip installed.

1-800-345-7669 this is the sony customer service number. Call this number if your PS2 is getting Disc Read Errors. Sony will fix your PS2 for free even without a warranty. Remember to specifically mention the words "Disc Read Error" while speaking to the representative. He will give you the information for sending in your PS2, or he will give you the choice to email you the information.

The only part you will have to pay is the shipping (anywhere from 10-65 dollars depending on who you use). Also make sure you insure your PS2 on the way there. Why risk losing your PS2 just so you can save a few bucks?

You can call this whether you live in the United States or Canada. If you live outside of those two refer to your owners manual for your local Sony customer Service line.

The repair time varies but is always very short. Some have said that they received theres back within a week from when they shipped!

There are also other ways to fix your ps2 without sending to SONY, though i am very skeptical of these ideas. I mean why risk your PS2 when you can send it and get it replaced for free?

If you are tech savvy you can click one of the following links for info on fixing it yourself.
If you don't know what you are doing "DO NOT TRY THIS AT HOME".
From ARS Technica

Posted on Jan 06, 2008


1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My ps2 wont read silver back disks. how do you fix it

Hi there!
When your PS2 starts to have problems reading silver backed discs you could be experiencing one of 2 different problems:
  1. Your laser or disc is dirty (clean off your disc with a soft cotton cloth, and clean the laser in your PS2 with a cd drive cleaning cd)
  2. The laser in your PS2 is going, you will need to take it into a shop to have it repaired, replace the laser or disc drive yourself (this will void the warranty if you have one) or get a new or different PS2.
Hope this helps!

Jul 06, 2011 | Sony PlayStation 2 Slimline Console

1 Answer

Every time i put in a disc it never reads it

the sensor that reads the disc on your ps2 is broke i would buy another one its not really worth it to send it out to playstation to get it fixed unless you still have a warrenty on it.

Dec 23, 2009 | Sony PlayStation 2 (PS2) Console

1 Answer

Dont wanna read ps3 games

if it will still read ps2 cds dvds and ps1 games then your blu laser just burnt out this is a common problem. if you are under warrenty still send it back if not you can pay sony $200 to fix it or loose your warrenty and spend $80 and 10 min of your time to fix it. message back if you wnat to know more and how to fix yourself

Feb 06, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Dvd rom in ps3 not reading

first of all its a blu ray drive. And sorry to say your probably out of luck, blu ray drives in ps3's ****, they are the cheapest blu ray drive on the market and they wear out fast. I think sony fixes them for 160$ without warrenty, if u do have warrenty just send it in. Hope this helps.
joel 098 (also have busted ps3)

Jan 02, 2009 | Sony Playstation 3 (PS3) Console

3 Answers

Our guitar hero world tour wont work on my daughters ps2

the reason is that the disc is multilayered because the game is so large and because most ps2's are by now 3+ years old the reading lens is dusty/dirty so cant read the 2nd layer of information so rejects it as a disc. this can be sorted by cleaning the lens with the special lens cleaning discs or some other cleansing agent. ask a local electronics store for help

Dec 25, 2008 | Sony PlayStation 2 (PS2) Console

1 Answer

PS3 cant read anymore any disc


Mar 31, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Wont read any disc

I look all over the net but could't find anything, until i found a site that said they
could show me how to fix any problem with my ps3. At first i was not so
sure about ordering the manual but i did, whats $5 plus i used paypal, but
long story short i fix my ps3, i recomend this site
i hope this help you like it help me.

Mar 14, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

My Sony PlaySatation2 console wont read any games on PS2 discs.

Check this web site out, this will help you, this problem happens alot so dont worry you should be able to do it yourself.

Mar 12, 2008 | Sony PlayStation 2 (PS2) Console

2 Answers

Ps2 cannot read any disc?

You might want to send it back to Sony for a replacement usually when the disc can't be read it's because the optical scanner is damaged and needs to be replaced.

Jan 09, 2008 | Sony PlayStation 2 (PS2) Console

2 Answers

Disc read error for PS2 games

Hi Bunny,
Ur PS2 optical getting weaker and it needs service.Contact any expert for its service,And dont try to do it personally if u dont know about it.

Dec 25, 2007 | Sony PlayStation 2 (PS2) Console

Not finding what you are looking for?
Sony PlayStation 2 (PS2) Console Logo

52 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles & Games Experts


Level 3 Expert

13434 Answers

shevantha perera

Level 2 Expert

125 Answers

Damen Wong
Damen Wong

Level 3 Expert

1950 Answers

Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides