Using the instructions below try Cleanup first, if that doesn't work... (if you have a backup of all your music on your computer), try the format option
This is from Creative's website:
Zen V Plus and Zen V
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.
2. Press and hold the Play button while powering on your player.
3. When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot
Reboots the device.
Message Edited by Jason-CL on 09-11-2006 12:02 PM
Forum Administrator
Creative Labs
SOURCE: my zen is freezeing
1. I'd try a system clean up first (instructions below)
2. definitely upgrade your firmware (http://us.creative.com/support/downloads/)
3. If all else fails, back up all your music on your PC and format it (instructions below)
.... from Creative's site
Reset, Format or Clean Up a Zen Vision:M
If your player stops responding, you can reset it. To reset the
player, push the end of a pin-like object (for example, a pin or
straightened paperclip) into the Reset hole. This should not cause you
to lose any data or audio tracks, unless you were in the middle of
transferring an audio track.
To reset Zen Vision:M to factory default settings:
Press on the Menu/Back button on your player, and select System, and then Reset.
To Format or Clean Up Zen Vision:M
and hold the switch in the Power On position.
SOURCE: Keeps on freezing
Dear sweetShea
you must upgrade ur zen for once to prevent it from freezing. If firmware is unstable freezing occurs. Hoping a good rating from u...!!!
Thankyou
SOURCE: frozen on start up
Hello,
This sounds like it might be a hard drive problem. Have you tried to put it into Recovery Mode so you can troubleshoot it? Put a paperclip in the
Reset hole while holding the power button in the On position. Then release the
paperclip and continue to hold the power button until it goes to the Recovery
Mode screen. You should at this point try Format and Scan Disk/Cleanup, then
Reboot. If it still gets stuck at the same spot, then its going to be a hardware failure.
Click here to
view my step-by-step troubleshooting guide.
Click here to
send in your device for free diagnostic testing.
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