Not receiving fax - notes is error 410* prompts the following: "a communication error occurred during the fax transmission. If your sending try again....

SOURCE: error code

Hi Mike,

The error message "A communication error has occurred during the fax transmission" normally indicates that for some reason the fax call was interrupted or there was some interference on the telephone line during the fax transmission. Some possible interruption/interference on transmission(s) are:
1. the telephone line is not a dedicated fax line - there could be an extension which was inadvertently lifted/used during a fax call;
2. noisy/dirty telephone/fax line - corrosion on the terminal, joints, connectors, pins, plugs, jacks, telephone outlet or even on the provider's system. This could be determined by using the handset of the fax machine, dialing a single digit (to make the dialtone disappear) and listening to the phone's earpiece. There should be no crackling sound or static but a clean/dead air. In some cases where the telephone/fax line is shared with the DSL, then it could be the filter/splitter used;
3. some phone lines can still accept an incoming even though in use (call waiting) - the ringing of the 2nd call is more than enough interruption/interference;
4. RFI (radio frequency interference) - an electronic device that transmits a radio signal such as a two way radio, a WiFi router or mobile phone; and/or
5. noisy/dirty power AC mains -the outlet/AC power line where the fax device is plugged in has some other appliances/devices that draws power from it that can cause static/transients/spikes along the power line. Examples are water dispensers with built-in cooler/heater, dehumidifier, aircons, refrigerators and any other that switches itself on/off. A simple solution would be to use a different outlet and/or use a surge suppressor.

As to the "error code number 321*", pls post back the make and model of your fax device. Alternately, you can reference this site. If your fax machine/device is an HP brand (and/or the receiving end's fax machine is), pls check this link.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

SOURCE: Error code 390

This issue occurs when the issue is with the telephone line. Try to send fax to another number and check the result.

For more information, please open the below webpage.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=buu02549&cc=in&dlc=en&lc=en&jumpid=reg_R1002_INEN

SOURCE: Can't fax in or out with my L7680

386

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395 The machines were unable to complete the handshake.

*Try to send the fax at a time when telephone line conditions have improved

SOURCE: HP6310 officejet printer , a

turn off ECM and v34 in the fax settings of the unit...
try to plug it direct to the wall phone outlet too...
if you have DSL on the same line, make sure that you have a filter on this printer's fax line...

SOURCE: Our Epson Sylus CX9400Fax Series is not receiving

Ok, here's a check list for you.
SENDING

Check the following:

• Make sure the phone cable is connected correctly and verify that the phone line works by connecting a phone to it.



• Make sure that your recipient's fax machine is turned on and working.



• If you connected the Epson Stylus CX to a DSL phone line, you must install a DSL filter to the line or you won't be able to fax. Contact your DSL provider for the necessary filter.



• If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again.
  
  Follow these steps to turn off the ECM setting:
  
  
  1. Press Setup.
  
  
  
  2. Select Fax Settings, then press OK. You see this screen:
  
  
  
  
  
  3. Select Communication, then press OK.
  
  
  
  4. Press and select ECM. Then press and set it to Off.
  
  
  
  5. Press OK.