Question about Dell 0Y3740 Keyboard
Remove Any Docking Stations or Port Replicators From the Computer Note: Docking stations and port replicators are optional equipment. If you are unsure if you have a docking solution attached to your computer, refer to Table 1 and Table 2 for examples. To remove the docking station or port replicator, perform the following steps: Shut down the computer. Remove the docking station: Universal Docking Stations: Disconnect the docking station's USB cable from the computer. D/Port or D/Dock: Remove any cable locks from the security slot on the right side of the docking station. Move the slide lock forward to the unlocked position. Press the Eject button and lift the computer from the docking station. C/Port II or C/Dock II: Remove any cable locks from the security slot on the left side of the docking station. Pull the locking lever forward until it stops to eject the computer, then slide the computer out of the docking station. Dell manufactures the following docking stations and port replicators (Table 1): D-series DocksC-series DocksSpecialty Docks D/PortLatitude? C/Port IIMedia Bases D/DockLatitude? C/Dock IIInspiron? Advanced Port Replicator Table 1: Dell Docking Stations (Click an image to enlarge it) Universal docking solutions are also available from third-party manufacturers including, but not limited to, the products below (Table 2): TargusKensingtonBelkin Table 2: Universal Docking Solutions (Click an image to enlarge it) Reseat the Keyboard Connector to the Motherboard Caution: Before performing any of the procedures in this section, read and follow the safety instructions in Dell Knowledge Base Article: "Precautionary Measures for Personal Safety" Article ID: 339031. Reseat the keyboard connector to the motherboard. Be sure to handle only the connector and not the cable. For information about how to open the chassis and remove, reseat, and replace components, please refer to your Online User's Guide and browse to the Replacing and Removing Parts section. Remove All Power Sources and Reset the Computer Remove the battery and disconnect the AC power adapter from the computer. Note: For information about how to open the chassis and remove, reseat, and replace components, refer to the Online User's Guide. Click Systems, then the make and model of the computer. Download the Owner's Manual or User's Guide and refer to the Adding and Replacing Parts section. Press and hold the power button for 10 seconds. Reattach the AC power adapter to the computer. Power the computer on. Replace the Internal Keyboard
Posted on Nov 07, 2009
Go to http://support.euro.dell.com/support/index.aspx?c=uk&cs=ukdhs1&l=en&s=dhs
Click the drivers and downloads section.
Enter your service tag number and procced to the download section.
Click Input Device Driver and dowload the alps touchpad exe file. Run this and your problems will be solved.
Posted on Oct 28, 2009
Tips for a great answer:
On most laptops there is a function key that will lock the keyboard.
You would need to pres the [Fn] key and the appropriate [F#] key. In mine the combination
would be [Fn+F1] keys. If you shut down to re-activate the keyboard you will loose whatever you are working on.
hope this helps
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