The display on my 9820 fax machine is telling me to call for service, I would like to erase this message without getting service, any ideas?

To gain extra memory, you can turn off Fax Storage OR Print fax messages in memory (See Setting Fax Storage, page 48.) OR Expand the machines memory.
Retrieve or Erase a Fax
Press 9 6
then to
Retrieve all faxes Press 2, then enter the number of remote fax machine and then press # #. After
the beep, hang up and wait.
Erase all fax messages Press 3. If the data stored in the memory has not been printed before, it will be printed first and then erased.

Setting Fax Storage
If you set Fax Storage to ON, you will be able to retrieve fax messages from another location, using Fax Forwarding or Remote Retrieval functions. The screen will indicate when you have a fax stored
in memory.
1 Press Menu, 2, 5, 2.
2 Press left arrow or right arrow to select ON (or OFF), and press Set when the screen displays your selection.
3 Press Stop/Exit.

If there are faxes in memory when you turn the Fax Storage OFF, the screen prompts you to erase any faxes in memory.
If you press 1, all fax data is erased and Fax Storage is turned OFF. If the fax data in memory has not been printed before, it will be printed first, and then erased. If you press 2, data is not erased, and Fax Storage remains ON.

Error 50 is a service error and you will need to contact your local computer repair or go to their site and talk to customer service to get someone to fix this for you.


Hope this helped
Positive Feedback ALWAYS Appreciated :)

MEMORY IS FULL / SEE MANUAL (alternating messages)
The memory is full. You may have too many messages recorded in the answering machine. To erase messages, see below. This may occur during fax reception if too much data is received before the pages can be printed out. If faxes have been received to memory because printing is not possible (an additional message will indicate the problem), resolve the problem so that printing can continue (see Substitute Reception to Memory on page 66). If you are attempting to transmit from memory, see If the memory becomes full on page 57. If you are copying, see If MEMORY IS FULL appears on page 67.

Erasing received messages:
It is important to erase received messages after you listen to them to ensure
that the memory does not become full.
? Erasing all messages: To erase all messages, press FUNCTION, DELETE, and then START/MEMORY.
? Erasing a single message: To erase a single message, press DELETE while the message is being played.


If the memory becomes full while the document is being scanned, MEMORY
IS FULL and SEE MANUAL will alternately appear in the display.
? Press START / MEMORY if you want to transmit the pages which have been stored up to that point in memory. The remaining pages will be ejected from the feeder. After transmission, the memory will be cleared and you can transmit the remaining pages. You will also need to transmit the page which was being scanned when the memory filled up.
? Press STOP if you want to cancel the entire transmission.

Service due and check printer may be two different problems
check printer may be a fuser or laser problem
service due may be a counter for a ozone filter that needs to be changed to make the EPA ha[[y. If you wait too long to reset the filter counter, it can go to a check printer and cease printing

To reset the counter, press function 99, yes,access code is ***1.yes
press 146, yes, then press 1 to reset, press yes. press stop to exit

press function, print incomplete command report, then go to function 4 and use command numbers on report to delete.

Machine error 76 is a bad fuser lamp.Sometimes the machines will give a false code and can be reset. Unplug machine. Hold down the Menu key while powering back up. You should still get a Machine error message. Enter the number 9...The display should change to Maintenance 9 then enter 1. The Machine error will return. Enter 99 and then make a test print. If you get either a machine error 76 or 78 you will need to have service done on your machine to have either the lamp or thermistor replaced, and depending on the usage of the machine, it might not be a bad idea to replace the entire fuser.

Hi,

You need to be in Tam fax mode firstly.

1, {#} {0} {0} {1}:= “TAM/FAX” (default)

2, Press {RECORD} repeatedly to display “TAM GREETING”.

3, Press {SET}. A long beep will sound.

4 Speak clearly about 20 cm ( 8 inches ) away from the microphone.

The display will show the remaining
recording time.

5 When finished recording, press {STOP}.
The unit will repeat your message.


To erase and start again

Tam/fax mode again.

2 Press {ERASE} repeatedly to display “TAM GREETING”.

3 Press {SET}.

To cancel erasing, press {STOP}.
4 Press {SET}.


should be good now.

Regards
Richard.

This is the manual for that fax machine......pg37 tells how to erase entries.......Let me know if this helps!!!

mtg

http://service.us.panasonic.com/OPERMANPDF/KXFHD331.PDF

According to the Operating Instructions for this machine, chapter 7.1.1. says that by erasing your recorded message, the machine should be set to play the pre-recorded greeting message again. And I guess you can then go on and try to record a new message, hopefully it will be more successful this time. I don't have this machine myself, but I wish you good luck!

Function
74
set
12
set
2
set
stop.