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My printer Hp officejet 6210 shows at startup - Hp Cue status Root has a problem and needs to close. This has been going on quite a while and I want to get it fixed.
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click on the start button go to start search bar and type services.msc and hit enter
now a window will open look for hp cue in that and check status it should be started and automatic not mannual or automatic delayed
if its started then
there is a problem with the cue version of the hp software
now try downloading the driver through the link and reinstall the software
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3311800&lc=en&cc=us&dlc=en〈=en&cc=us
You should try using Windows Restore. Restore the computer back to when it worked correctly. Then try downloading the latest software for your scanner, etc. from the appropriate websites. i.e. support.hp.com
i had this prob. the "hp cue root " error isnt a hp thing, its a microsoft thing. i beleive it was caused by installing a older model printer AFTER installing a newer model. (i had a hp 2500 series,then installed drivers for a hp 1400 series)
just go to control panel, then "programs and features" , then uninstall everything that is assoiated with the printer your no longer using. just deleating the older printer from the "printers" folder won't do it. (this is assuming that you dont need both printers)
I havent gotten the error message since i did this. besides, its a good rule of thumb to not have drivers that you dont need on your machine anyways.
hope it helps
mkyckrv1
It appears to be a problem with HP Cue Device Discovery Service, the tray notification that tells you when your ink is low, etc. I solved it on a Vista machine by taking Cue out of the Startup tab in msconfig. (Could show up as HP Cue Device Discovery Service, or hpqtray08.exe.) Note that this will also disable the tray icon and its automatic notifications. All it does is take Cue out of the startup list, but we don't see the error any more and it hasn't affected the printer's functions.
HP has further advice on deeper "cleaning" for the error:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&dlc=en&docname=bpy20854
I haven't come across anything other than manual methods of getting rid of the error. No updates or patches that I've found.
1.right click on my compter icon click manage disply conected status your usb printer status was yellow ? simple.
2.printer installation
first disconnect your printer and uninstall printer software on add remove programme then re install your printer this time connect printer status on yr computer then connect ur pusb cable for this time only now printer installation on sucessfull msg on ur computer ok
Hi, I can help you with your printer problem.
Please open this document and follow the instructions to the letter.
http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=fi&cc=fi&dlc=fi&product=12019&docname=c00249509
Let me know how it goes.
Good Luck
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