Canon PowerShot SD30 / IXUS i Zoom Digital Camera Logo
Posted on Jan 05, 2008
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My computer does not recognize camera software

For some reason, my computer all of a sudden does not recognize my camera's software when i plug it in to the computer. i was having trouble uploading before getting a "busy" message on the lcd, so i switched the connection to "pc connection." this is when the problem occured... help, please. I have had my Canon Ixus i zoom for over a year now and never had any problems downloading my pictures to my computer.  Then just today, I plugged my camera to my computer's USB and it registered as "new hardware".  When I tried to let it re-install automatically, I was asked to insert an installation CD.  I don't recall having a CD for my camera...or if I did, I can't seem to find it anywhere!  Do you have any suggestions what I might do to fix this problem so I can download my Christmas pics into my computer?  Thanks!

1 Answer

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  • Master 2,985 Answers
  • Posted on Jan 21, 2008
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Remove the software ans seeif if the compuyter recognises the camera on its own.
It should
There is no need for additional software to read a camera.

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