Seagate Desktop Expansion 500GB External Hard Drive, is not detected suddenly. I have tried changing the cable in case of usb cable but no luck. The light is on but the PC is not detecting it. I have tried more than 1 PC too. I need to retrieve/recover the data on it, it very important and I have no other backups, please.
Thanks
This is a solution I have used in the past and it has worked. It's a Seagate Recover utility for end users.
https://services.seagate.com/diysoftware.aspx
If the data is absolutley critical and very valuable, you can send it to Seagate and they are very good at recovery as well. It gets a little pricey at $800, but I too have had to use that as well for mission critical data I could not afford to lose.
https://services.seagate.com/consumer_standard_services.aspx
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