Question about LG CHOCOLATE VX8500 Cellular Phone

2 Answers

Battery? my phone screen goes white & says genuine battery shut down, i havent gotten it wet, any ideas?!

Posted by on

  • 1 more comment 
  • oscarsmommy Jan 05, 2008

    i forgot to state my phone is a mint chocolate,

  • Anonymous Mar 26, 2008

    what is this i have the same problem it says genuine battery shutdown in 10 seconds wtf does that even mean? im not taking it two get fixed this is a new phone

  • Anonymous Jul 12, 2008

    Saaame problem.

    It doesn't do it all the time.

    Just randomly.

    The screen also goes white randomly sometimes.

    & it freezes a lot.

    But I never got it wet...



2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 192 Answers

There is special battery identifying circuit inside the phone. It seems it needs to repair. Only skilled technician can do the job. Ask fixya for nearby repairman. Is it helping to take decision then don't forget to vote.

Posted on Jan 07, 2008


Ma Phone Keeps going to a white screen and it freezes? HELP PLEASE?

Posted on Jan 15, 2008


1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

The screen will not light up, so i cant see anything when i turn my phone on. it is a sony ericsson w508a

Do you think you may have gotten your phone wet? It may have gotten wet without you even realizing. Check the moisture indicator on the battery. Turn off the phone and remove the battery. Check the moisture indicator located next to the battery connectors. The indicator should be white; if it is red, the battery is damaged. I would recommend that you contact your cell phone service provider. They might be able to further assist you. I would also recommend that you remove the battery and let your phone dry out for a couple of days. I would let your phone dry before you turn it on, or it could cause further damage.

I hope this helps, let me know if you have any questions.

Aug 17, 2011 | Cell Phones

1 Answer

Phone goes blank

sir is it blinks with white screen only or blinks with white screen then shut down?
-if the phone can receive/send text and mms messages while the incoming and outgoing calls become shut down,i think you need to replace the battery because it is weak.use only original battery.
-and if it is blink with white screen only try to reset all settings or reformat your phone,if not work hardware problem go to repair shop.

Dec 26, 2009 | Cell Phones

1 Answer

My phone got wet and now it wont work

pls iopen the phone sir, and clean it with caution using a thinner (laxquer)

Jun 01, 2009 | Pantech Matrix Cell Phone

1 Answer

Wont Stay on

Your battery may be losing charge or capacity. The battery is considered consumable. If you have had it more than 18 months, you may need to replace it.

Your local carrier's sales office may be able to test your phone with equipment in store.

May 06, 2009 | Sanyo Katana® II Cellular Phone

1 Answer

Wet Phone - White Screen

I figured it out. I went to tons of websites before I figured it out. you need to order a new flex cable for your phone (only cost about $8 from the website I got it at, which is a lot better than paying $50 or more for a new phone) make sure it's the one that goes to your phone. Once you get it you can install it yourself, just be careful and make sure you pay attention to where it all goes, it shouldn't be too hard. I haven't gotten mine yet but I'm already positive it's going to work, tons of other people have this problem and fixed it this way.

Apr 01, 2008 | Motorola Mobility V325 Cellular Phone

1 Answer

Mine just wont turn on unless i plug it in to the computer

Mine had the entire screen lined out and the screen faded out over that day. Let the battery run down if you can, charge it. If you can't get the battery to run down then I don't know what to do.
Good Luck

Feb 28, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer


Sounds like the phone may have gotten wet.

Check behind the battery, there is a white sticker that turns RED if its gotten wet.

Otherwise, there may be a short in the keyboard.

It may need to be replaced.

Best of Luck.

Oct 11, 2007 | Motorola Mobility RAZR V3

6 Answers

SCP-7050 screen reads backwards like a mirror image

I had the same problem with my phone, had it fixed once under warranty a few months later had the same problem. They told me it would cost a fortune to fix, I was about ready to give up until i examined the phone a bit further, it seemed as though the contacts on the battery were somewhat worn, I simply packed some paper between the battery case and the top of the battery, seemed to fix the problem for now.

Aug 03, 2007 | Sanyo SCP-7050 Cellular Phone

Not finding what you are looking for?
LG CHOCOLATE VX8500 Cellular Phone Logo

339 people viewed this question

Ask a Question

Usually answered in minutes!

Top LG Cell Phones Experts

William Norris
William Norris

Level 2 Expert

107 Answers

Sheldon Dedek

Level 3 Expert

909 Answers


Level 2 Expert

46 Answers

Are you a LG Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides