Question about Microsoft Windows XP Home Edition

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Startup when switching on my computer when it hits the windows loading screen the loading bar will scroll for a minute then the comp will freeze. i then have to switch off and back on and then it will go on to safemode options. this happens all the time and we can only use safe mode as it always freezes.

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Try to check memory if it is ok then try new ones then start. i try it once and it works.

Posted on Feb 04, 2009

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Hi,

Possibly 2 reasons:
1. Driver/hardware/software/application problem; or
2. Virus/malware.

You can consider:
1.1 Run in last known good configuration that worked (by pressing F8 to display menu choices prior to Windows boot);
1.2 In safe mode, Start/Run/type "msconfig" minus the quotes, uncheck everything in the Startup tab, reboot;
1.3 In Safe Mode, run your antivirus or run Kaspersky online virus scanner or anything similar;
1.4 Download/install/run AdAware or anything similar;
1.5 Check you Control Panel for devices with yellow or red markings;
1.6 Set your BIOS/CMOS to conservative/default/best performance settings (normally press Del on powering up);
1.8 Check/Clean your hardware: video card, memory, fan/blowers etc;
1.9 Booting without any USB devices plugged in;

Worst case scenario, use a recovery CD that came with your computer or in the absence of that, reinstall your OS using the 2nd "Repair" option.

Hope this be f help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Posted on Jan 05, 2008

  • Louie  Role
    Louie Role Jan 05, 2008

    Hi again,

    Missed 1.7 Do a Hard Reset of your motherboard (use CMOS jumper or remove Lithium battery for a couple of minutes).

    Cheers.

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