From day one my new kitchenAid mixer shakes all over the counter. Is there an adjustment to correct the shaking?

I don't know for certain but that's where the Kitchen Aid one is. Try it, K/A is unscrew to raise the beaters up.

Sorry to hear you have an issue with your appliance. If you have the KitchenAid Tilthead mixer, please see the link to help page below that will, hopefully, assist you in resolving the issue you are experiencing:

https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/HeadofMixerBouncingorWobbling/tabid/659/Default.aspx

This could be the pivot rod between the head and the column being loose and out of place. Or it could be the hook activated by the lock lever not engaging properly. See the following Service Manual:

http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

What model number is your machine? Try turning it on it's side and shake a little, take a very small screwdriver and grind away to crack the brush and shake it out. Otherwise it is a full tear down to take the brush holder out. Hope this helps if not get back to us for help

Hi, W/D here.
Try this:
1. Lift the mixer head, tilting it back.
2. Locate the large silver screw under the head, where it connects to the base. It will have a slot in it, for a standard slotted screwdriver.
3. Tighten the screw up.

Best regards, --W/D--
Please feel free to rate this solution. Thanks.

Considering there was no manual, the unit may have been refurbished. If it was, the fact that is must, by law, have a clear indication on the box that it has been refurbished.

Kitchenaid makes a high quality product, so you might want to contact them directly. I'm sure they'll do the right thing.

This is unusual in my experience for a kitchen aid, there must have been a problem, like you said, since the very beginning. If you can return it or exchange it that is my recommendation. Generally these mixers will last upwards of twenty years with no problems.

This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.

This may have a simple solution: This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.

If the beater to bowl adjustment quickly comes out of alignment, you may need to seek service. You may find a Kitchenaid certified service location locally at the following website:

http://caservice.kitchenaid.com/

Lay the mixer on its side and look up through the base. You willnotice a small set screw. This holds the pin tight. If the set screw gets loose the pin willl begin to move out and the head will wobble. Simply tighten the set screw. I just did this to my Kitchenaid mixer 10 minutes ago and it now works fine.