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Re: The pilot on my Comfort Glow Gas Logs CLD3924PTA...
You must have some kind of flame sensor and it sounds as though it is not working correctly. If the pilot lights and then goes off, I would look there first. Good luck...Lee
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These are normally not much different than a standard gas water heater as far as hookup and operation. If you know that, your mostly on the way. May have auto ignition, lights only during operation, or standing pilot, which would be lit, and stay lit. Good luck, be careful
You may need a new pilot assembly. Typically one of two issues result from a bad pilot assembly:
1. The pilot won't stay on after lighting it
2. Pilot stays on but logs won't light.
Depending on the unit, you may need a new thermopile or a whole new pilot assembly.
Yes, removing the glass is safe, if you do it carefully, so as not to break it. Put it well out of your way, after removing it. In fact, removing it is the only way to access and service the Pilot Assembly and the Burners.
If the pilot won't stay lit, there are several things that can cause this on a Direct Vent Gas Fireplace:
The direct vent on the outside of the house is block or clogged.
Wind is blowing back through the direct vent, blowing out the pilot.
Low gas pressure
A dirty pilot.
The thermocouple and/or Thermopile (part of the pilot assembly) has failed.
If you can provide me with the make and model number of your gas fireplace, I may be able to furnish you with an Owners Manual, that will help you to continue to troubleshoot the problem.
Ventless Gas logs, Vanguard, VS30PR. Propane gas
Pilot light stays lit various times, sometimes for several days then other times for a few minutes. Lights best when temp outside is below freezing. Pilot flame appears to receive too much air. How do you adjust the pilot flame? Is this done using two screws marked A & E? Do you have suggestions?
Thanks,
Ed
Remove the small copper colores tubing going from the gas valve to the pilot assembly. Take it to a good hardware store that sells heaters and ask them for a new one.It is called a thermocouple.
sounds like an obstruction in pilot assembly.try using canned compressed air to blow directly into pilot. this technique is successful about 70%. if not,pilot assembly must be removed and cleaned thorougly
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