Question about Epson Stylus Photo 1290 InkJet Printer

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Epson stylus 1290 - machine locked up

Computer tells me there is a foreign object in machine. I removed top but could see nothing jamming it. Green and red lights flashing alternately.

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  • JK71 Jun 06, 2008

    Hi, we have the Epson Photo Stylus 1290, running on Mac OSX. The Utility message reads Communication Error. The weird thing is the inks will not slide across, does this sound like the ink pads are full or something else?
    Thanks, Julia.



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You can download the repairer's manual for free from  which is where the solution below is listed (p.68).
Basically Epson want you (or, rather, a service centre which you'll have to pay!) to replace the waste ink pad every so many copies. However, you can reset the printer even without replacing anything by switching it off on the silver button, switching it on again whilst holding down the two black buttons alongside it, then releasing them all before quickly holding down just the left-hand black button for 10 seconds. You have only three seconds to do this after switching back on, whilst the green and red lights are flashing together. If you're not quick enough on the first try, switch off using the silver button and repeat the procedure!

Posted on Mar 07, 2009

  • pbee Apr 04, 2011

    Fantastic! It worked. Thanks a million. That's saved me a few hundred quid. I was thinking I would have to buy a replacement. Just one thing - this appears to be a work-around for replacement of the waste ink pad, and I'm wondering whether I'm storing up problems for the future by not replacing the waste ink pad. If it's easy to replace the waste ink pad then I feel i should do so, but I don't know how to do it or where to obtain a replacement. Any suggestions?


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I am a PC person rather a Macee. However, if your printer had full waste ink pads, both printer lights would be flashing. You say "The weird thing is the inks will not slide across", they shouldn't manually, unless you release it from the interlock. Now, a communication error can be caused by a number of things:

1. Check the USB cable is properly connected both ends. Check it further by using another cable.
2.Check your USB ports are OK - plug something else in, like a flash menory stick to confirm it works OK.
3. Check your printer is properly installed by uninstalling it, rebooting then re-installing.
4. Maybe your OS is corrupt. This is not too uncommon with Windows (an OS re-installation will fix), but I don't know about Macs.

Posted on Feb 01, 2009


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Posted on Jan 02, 2017

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Yepperz... Here is your fix

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