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Anonymous Posted on Nov 04, 2009

It is not putting a good smell in my home, It smells like cigarette smoke. I have a classic air purifier, and a newer model with ultraviolet light. They both do not put a good smell, in fact the one in my kitchen I turned off. It really smells like cigarettes.

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  • Posted on Nov 04, 2009
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Hello, To smell like cigarettes, you would have to be smoking ? I would recommend calling the manufacturer and describing this problem to them. Somethings going on, and I would start there. I hope they can be of help to you.
Good Luck, Shastalaker7

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  • Posted on Jan 29, 2010
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Icant smell any thing ,fan is working ,

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It sounds like you've done everything else right. Have you consulted with the dealer you bought from? How about EcoQuest? If it's not the O3 level being too high, then perhaps there's something goofy with the unit. If it's under warranty, pursue that option. You should have contact infor with the unit; respond if you need it and I can post it.

Let me know.





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1) Are you still looking for a solution?
2) Are you able to trace the odor (e.g. do you see any visible signs of scorching or burning, esp. with the electronics components?
3) Unless you are an electronics technician, you won't be swapping out cooked parts from a circuitboard (and if you were, you wouldn't need my advice......(;^]). If the circuitboard is bad, it's probably more trouble than it's worth to fix.

EcoQuest Int'l, manufacturer of the Living Air, no longer provides repair or refurbishment of the Classic product, but they do offer a trade-in on a newer version. If you can't locate the dealer you purchased it from to assist you, you can likely find a dealer in the LA area (Google or Yahoo keyword search "EcoQuest Dealer, Los Angeles"), or contact EcoQuest directly aT 1-800-989-2299 or [email protected].; I'm sure they can put you in-touch with a dealer in your area.

The company website is www.ecoquestintl.com/

If I can be of further assistance, let me know. If this helps or solves the issue, please rate it accordingly.

Thanks in-advance,

Jon

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