I'm getting an error message stating that the printer cartridge is missing. This is for a Dell AIO 810. Just installed a new cartridge.

Did you use a brandname ink cartridge - or is it a knock-off brand? If it is a brand name - then the cartridge is most likely defective. If it is a knock-off brand - some printers do not recognize the electronic in the cartridge and therefore don't see it as one being installed.

This may also help

Dell 922 AIO Black Ink Cartridge Missing Message

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I am having the exact same problem. Just got my cartridge refilled, and whenever I hit the print command, I keep getting the message "printer cartridge missing." It's obviously there! gaahhh, so annoying! I hate dell.

The 2200 error message indicates a scanner stall or jam. The steps below will help you to resolve the issue and clear the error message.

Printer Reset



1 Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.

Did the error message return?

Yes: Continue to step 2.

No: Attempt a test scan. If the error message does not reappear, the error is resolved.


2 Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: contact Dell.
No: Continue to step 3.


3 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.

Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.

No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.


4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, contact Dell.

No: Install the color cartridge. If the printer fails, contact Dell. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.

Ok Error 1203 is an issue that occurs either when a cartridge is bad or the printer cartridge Slot is bad...

1 - try cleaning the copper contacts of the both carts and cart slot in the printer and try again..
or
2 - when error shows up, shut the printers power off; wait one minute and turn it back on press copy.

I have recieved the same error with a dell printer. It was a defected printer cartridge.

1. Buy only genuine Dell replacement cartridges. Dell states their printer cartridges cannot be refilled with ink and that only their cartridges work in the printer.
2. Bring the cartridge carrier of the printer to the center so you can access the ink cartridges. Open the cover of the printer and the carrier slides to the center. Make sure the printer is turned on.
3. Remove the old black ink cartridge to use the color cartridge. If you allow the old black cartridge to remain in the printer, you will get error messages that the ink is low. The printer may also keep reverting back to the black ink as the default color when printing.
4. Open the package of the new color cartridge carefully. Remove any blue packing tape that's on the ink cartridge. Take care not to touch the gold area or you could damage the cartridge. Insert the new color cartridge into the correct slot in the printer, the right side of the cartridge carrier. The ink cartridges aren't interchangeable; they need to be placed in the correct slot.
5. Close the cover on your printer after installing the color cartridge. Run a print test to make sure the color cartridge is installed correctly. Use the Dell Ink Management System to monitor your printer and all-in-one functions. Thanks Thiru

Power off the All-In-One (AIO) off and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.
2 Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover and check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Contacting Lexmark.
No: Continue to step 3.
3 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.
Did the error message return?
Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black / photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.
4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black / photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Repeat step 4 with another black / photo cartridge.

try installing the original cartridges u got with the printer & reseating the power cable assembly....make sure u hav removed the tape frm the cartridge....

Well, first off ,it's dell's fault, not yours. Even Official Dell cartridges are temperamental at best. The cartridge error you are explaining is common with Dells. They even have what's called a marriage issue, meaning the cartridge will work in only one single printer. However, I'm not sure how to fix it. Sometimes, you can install a new one and the other cartridge you never touched gives you fits, and goofs up. I'd say get a new printer. Dell is increasingly getting more stingy with their ink, and truth be told, I don't think their quality (*lexmark makes dell, so stay away from them too) matches HP or canon. If you want the best cost per page, get a canon that has individual ink cartridges. They are easy to refill, and print a great picture. You pay more $$ up front, but you'll save a ton in the long run

Solution to your issue with the printer



http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&l=en&s=gen&docid=D4E6E942DBD1FF33E030A68F2728573E&journalid=45B27F16A1FB14D7E040A68F73282EE5&Query=Y2FydHJpZGdl&SystemID=PRN_ALL_A810&ServiceTag=&contenttype=-1&os=-1&component=-1&lang=-1&doclang=en&toggle=true


Regards