Good day,
Somewhat handicapped not knowing if it's a conventional freezer or frost free.
1. If it's frost free check to see if the fan motor is running in the freezer compartment.
2. As well if it has a fan motor in the compressor compartment, see if it is running as well.
3. If it is a conventional model, make sure it is turned on and make sure it is running. If running, then it has lost it's refrigerant charge or the compressor has lost it's pumping capacity.
4. If it is item 3, then unless it's less then 5 years old, the sealed
system/compressor problem is so pricey that it's not a practical repair. If under 5 years Amana will pay for these repairs, whether it's conventional or frost free.
Testimonial: "thank you for your time that atleast points me in some direction "
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