Question about Saeco Vienna De Luxe Espresso Machine

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Idiots using espresso machine!

The vienna De Lux was purchased by a friend of mine... I would like to help him figure out how to fix his machine and it's an unfortunate set of circumstances! the machine was abused by another person... they put water in with the coffee beans in the auto- grinder hopper. I know... idiot! but appearently it's been sitting ever since! he's not touched it... and it's essentially gathering dust. I will play with it in the next couple of days... need more info on warranty (whether or not there is one) or I will attempt to do as much research and trouble shooting for him... I am an avid believer that saeco carries great produces... and would like him to get his money's worth... it was a 1000.00 machine for him in the beginning! :)
so please respond... thank you!

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First thing you can try is cleaning out the grinder. You can find instructions at

However you might be too far gone and need attention of a service center.

Saeco Parts and Service

Posted on Jan 04, 2008


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Posted on Jan 02, 2017


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When was the last time you descaled the machine? Scale will build up inside the boiler and insulate the water from the heating elements. The thermostat is on the outside by the heating elements so it gets hot but your water is warm. There are other things but check this first.

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It can be the steam valve or the boiler that is leaking.

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You can download a manual at

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